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Specialist Family Violence Case Manager

Juno Services

This ongoing, 0.8 to full-time position (dependent on preference) offers flexible working arrangements, an attractive total remuneration package with access to salary packaging (PBI) and an opportunity to make a positive difference in the lives of women and non-binary people.

ABOUT JUNO

Juno works with women (trans and cisgender) and non-binary people in Melbourne’s northern suburbs who are experiencing homelessness, family violence, or economic insecurity.

Our work is led by frameworks of feminist, intersectional, and politicised trauma informed practice. Our approach to support is non-judgemental, evidence-based, and person-centred.

We recognise the many ways women and non-binary people can be marginalised and the cumulative effects that multiple forms of discrimination can have. We speak out and amplify the voices of our participants to increase awareness of the challenges they face, the support required and to advocate for change to the systems and structures that hold them back.

Juno is committed to ensuring that our team is reflective of the diverse community we support and value a culture of equity, inclusion, and diversity. Aboriginal and Torres Strait Islander peoples, LGBTIQA+ people, people with disability, people with culturally and linguistically diverse backgrounds, women and non-binary people, and people with lived experience are strongly encouraged to apply. Ability to speak a community language is also desirable.

Juno has an Equal Opportunity Exemption (H148/2021) and requests applications from women (trans and cis) and non-binary people only.

ABOUT THE ROLE

Working with a team of committed professionals you will be responsible for providing family violence case management to women, non-binary people, and accompanying children, who are experiencing family violence and its related impacts, including housing instability. You will provide a weekly outpost to the local housing access point and support the initial assessment housing team to recognise and respond to family violence, as well as providing specialist FV secondary consult to the Juno housing team.

  • Office is based in Preston, Wurundjeri Woi Wurrung Country
  • Weekly outpost at Haven, Home Safe, Launch, VincentCare (rotating)
  • SCHADS Level 5 position (pay point dependent on experience and qualifications)
  • Base Rate $93,860 EFT + Super + NFP Salary Packaging

ABOUT YOU

To be successful in this role you will have the following:

  • Demonstrated commitment to working in a framework that is feminist, intersectional, and trauma informed.
  • Experience working with people experiencing family violence.
  • Communication and advocacy skills, including the capacity to advise and consult effectively with victim-survivors, service providers and other professionals.
  • Demonstrated practice in working collaboratively.
  • Have assessment and case planning skills, be flexible and open to new and creative ways of achieving outcomes.
  • Be able to prioritise and manage competing tasks to support clients with co-existing needs to work toward their goals.
  • A minimum Bachelor level qualification in Social Work, recent employment in the family violence sector or equivalency met through the 7 Equivalency Principles in line with Recommendation 209's minimum mandatory qualification requirements, or commitment to gaining qualification with Juno’s support. For more information, please follow this link here.
  • Enjoy working with a small team, have great relationship skills and enjoy communicating with a diverse range of people.

Ideally with previous experience in a similar role, your commitment to the Juno values will ensure your success in this role.

THE BENEFITS

  • Feminist, intersectional, and politicised trauma informed leadership
  • Workplace committed to diversity and inclusion. We welcome the diverse perspectives of our staffing team, and how that benefits the clients we support
  • Rostered work from home and flexible working arrangements available
  • Optional monthly RDO for full-time workers
  • Generous leave conditions including Study Leave; Family Violence Leave, Ceremonial and Cultural Leave, Menstrual/Menopause Leave, Gender-affirming Leave, and Parental Leave for eligible staff members.
  • 3 days additional leave between Christmas and New Year
  • Staff wellbeing days
  • Fortnightly supervision and bimonthly Reflective Practice
  • Access to portable long service leave
  • Additional salary packaging available for meals and entertainment
  • Access to the Employee Assistance Program (EAP).
  • Work within a creative and collaborative team
  • We are a small organisation but we strive to provide training and development opportunities for all our staff to continue working towards their career goals

Juno is committed to being a child safe, child friendly and child empowering organisation Employment is subject to satisfactory referee checks, a current employment working with Children Check and National Criminal History check (people with criminal records are not automatically excluded from this position). Due to outreach expectations of this role, a current Australian driver’s licence is also required.

Juno accepts applications from people on temporary visas with full working rights.

If you require any adjustments throughout the recruitment process, please let us know so we can make the process more accessible. Please email [email protected], using the subject line: Specialist Family Violence Case Manager or you can call 8692 2020 and ask to speak to recruitment lead Shannon if you have any questions

Next steps

To apply you are required to submit your resume and cover letter addressing the four (4) Key Selection Criteria Questions listed below.

Key Selection Questions to answer within your cover letter. Please limit each question to max 300 words each within your cover letter. (You are not required to complete additional responses to the essential criteria).

  1. Could you please tell us what motivated you to apply for this role, and what you can bring to the team?
  2. One of Juno’s core values is intersectional feminist practice, can you provide a summary of your understanding of this and an example of how it informs your practice?
  3. Juno’s aim is to create a workforce that is accessible, inclusive and reflects the community in which we live. Can you tell us what this means to you?
  4. As a small team, Juno case managers are balancing multiple demands and needing to work flexibly and collaboratively to meet client outcomes. Can you tell us what is key to working collaboratively and provide an example of how you’ve done this in the past?

We will be reviewing applications as they are received, therefore this role may close sooner if we find the right candidate. Please click "Apply Now" to ensure you do not miss out!

A position description is attached.

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