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Team Leader - Counselling - Toowoomba

Domestic Violence Action Centre

ABOUT DVAC

The Domestic Violence Actions Centre (DVAC) is currently hiring a passionate Team Leader to join our Toowoomba team.

Vision

We reduce the prevalence and impact of gender-based violence in our communities.

Mission

  • We provide services that support survivors on their journey for safety and healing from sexual, domestic, and family abuse.
  • We are leaders of service excellence.
  • We advocate for lasting change and accountability.

Values

Our values are the pillars of the Domestic Violence Action Centre, and they guide our actions:

  • Community, Accountability, & Resilience.

WHO ARE WE

DVAC has a long history of providing high quality services to women, children/young people and individuals who have experienced domestic, family, and sexual violence in the Ipswich, Toowoomba, and surrounding regions. DVAC works from a feminist perspective. We have a gender analysis of domestic, family, and sexual violence that understands that domestic, family, and sexual violence is a result of systemic power imbalances and inequalities. We acknowledge the many barriers that exist for women and their families as they seek safety and support, and that women from diverse backgrounds can face particular and unique barriers. We are strong advocates for change on all levels. We actively stand against all forms of oppression (including racism, sexism, ableism, homophobia, and multiple other forms of oppression) and believe in the right of justice, equality, and fairness for all.

ABOUT THE ROLE

Do you possess the leadership skills and counselling expertise necessary to guide a dedicated team toward positive change?

If so, an exciting opportunity awaits you!

The Domestic Violence Action Centre (Toowoomba) is searching for a dynamic and compassionate Team Leader to join our Leadership Team.

Are you ready to lead the charge in transforming the lives of victim-survivors impacted by domestic and family violence? As a Team Leader, you'll hold a pivotal role in driving excellence and service delivery for our Specialist Counsellors and Men’s Behaviour Intervention specialists.

In this dynamic position, you'll provide supervision and support in line with DVAC's PASE Supervision Framework. Your responsibilities will include overseeing service development and delivery, reporting, and practice development to ensure alignment with Queensland government service standards for the delivery of domestic and sexual violence support services.

Collaboration is key in this role, as you'll establish robust partnerships with various agencies to ensure our clients have seamless access to vital resources and services. Your ability to navigate complex situations with finesse, alongside your strong administrative and organisational skills, will be essential to your success.

We're seeking individuals with an unwavering dedication to social justice and a genuine commitment to working alongside diverse communities. If you're driven to make a tangible impact, we encourage you to seize this opportunity without hesitation.

WHAT DO YOU BRING TO THE TEAM?

  • Passion for working with women, men, and individuals in a rapidly changing, intensive, crisis driven environment.
  • Ability to remain calm and make professional assessments under pressure.
  • Ability to advocate while maintaining positive relationships with both stakeholders and colleagues.
  • Ability to be organised, prioritise, and manage time effectively in the face of multiple demands.
  • Willingness to engage in honest, transparent, reflective, and accountable practice.
  • Ability to connect daily crisis work with larger organisational goals and community outcomes.
  • Values which match the values and the feminist ethos of the organisation
  • Ability to adapt to change and demonstrate resilience.

QUALIFICATIONS AND EXPERIENCE

  • Possession of relevant tertiary qualifications in the human services field.
  • Proven experience and skills in leadership and management of staff.
  • Well-developed experience and skills in counselling and therapeutic support.
  • Experience and skills in gender-based violence risk assessment, trauma informed practice, safety planning, crisis support and system advocacy.
  • Well-developed interpersonal and communication skills.
  • Demonstrates high ethical standards and integrity in all working relationships.
  • Ability to make effective decisions in a timely manner and to escalate as appropriate.
  • Current driver’s licence and Blue Card.
  • All DVAC staff are required to complete a National Police Check upon successful offer of position.

SELECTION CRITERIA

  1. Outline your interest in the role and the experience will bring to the role.
  2. Outline your extensive skills and experience in providing high quality, collaborative leadership, supervision and mentoring to specialist counsellors and men’s behaviour intervention workers.
  3. Describe how you develop capacity within a team to build positive and effective working relationships with a range of stakeholders, and what specific skills do you contribute to this process.
  4. Outline your knowledge of administrative functions within a team (e.g. computer skills, data management, reporting, verbal, and written skills) and how do you contribute to such functions.

Interviews will be offered to potential successful applications as applications are received.

To learn more about the role and key responsibilities please see the Position Description attached.

Applications that do not include selection criteria responses cannot be considered.

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