About Her Heart

Her Heart is Australia's only not-for-profit organisation dedicated exclusively to improving cardiovascular outcomes for women.

Established in 2015, Her Heart works to improve awareness, education, research and advocacy in women's heart health. Through national programs, partnerships and campaigns, we are helping drive meaningful change in the prevention and management of heart disease – the leading cause of death for Australian women.

Why Join Her Heart?

• Be part of Australia's leading organisation dedicated to women's heart health
• Opportunity to contribute to meaningful national programs and initiatives
• Work with a passionate and high-performing team
• Hybrid working arrangement (3 days office-base/2 days remote)
• Salary packaging benefits

About the Role

We are seeking a Communications & Project Coordinator to support the delivery of Her Heart's communications, digital engagement and project activities.

This is a varied and hands-on role that will involve coordinating social media, digital communications, website content, stakeholder communications, events and organisational projects. The role also supports the management of digital platforms, reporting, CRM systems and the implementation of new technologies, including AI-enabled tools.

Working closely with the General Manager, you will play an important role in supporting awareness campaigns, research initiatives, advocacy activities and organisational growth.

About You

You are an organised and proactive communications professional who enjoys working across multiple projects and priorities.

You will bring:

• 3–5 years' experience in communications, marketing, digital engagement or project coordination
• Strong content writing and communication skills
• Experience managing social media and digital platforms
• Excellent organisational and project coordination skills
• Experience using CRM and digital marketing systems
• A genuine passion for making a difference in women's health

Position Purpose

The Communications & Projects Coordinator will support the delivery of Her Heart’s communications, marketing, fundraising and project activities by coordinating workflows, managing project documentation, supporting campaign implementation, and providing administrative and technical support across key platforms and organisational initiatives. Reporting to the General Manager, the role will ensure the efficient delivery of communications, events, partnerships, research activities and organisational projects.

The position will also support the implementation and ongoing management of digital systems and technologies, including databases, CRM platforms, website updates and emerging AI tools. The role will coordinate content scheduling, social media activity, email communications, stakeholder engagement activities, reporting and project tracking, helping to strengthen organisational effectiveness and support the delivery of Her Heart’s strategic priorities. This role is ideally suited to someone with strong coordination, communication and organisational skills who enjoys working in a small team, across a broad range of activities in a mission-driven environment.

Position Responsibilities and Key Results Areas

• Coordinate communications and project activities, ensuring timelines, deliverables and reporting requirements are met.
• Develop, schedule and publish content across Her Heart's digital channels, including social media, website and email communications.
• Create and coordinate written, visual and digital content aligned with Her Heart's communications priorities and campaign plans.
• Coordinate newsletters, EDMs, stakeholder communications and campaign implementation activities.
• Maintain and update the Her Heart website, digital assets, resources and communication materials.
• Support the administration and ongoing management of HubSpot, Mailchimp, CRM and other digital communication platforms.
• Coordinate project documentation, including project plans, delivery trackers, reports, stakeholder updates and data records.
• Support the delivery of awareness, education, research, advocacy and fundraising campaigns through effective coordination and implementation.
• Monitor social media, website and campaign analytics and assist with reporting, audience insights and performance monitoring.
• Support the implementation of AI-enabled tools, automation activities and new technologies to improve efficiency and organisational effectiveness.
• Assist with the planning and delivery of conferences, webinars, events and stakeholder engagement activities, including communications, registrations and logistics.
• Liaise with internal and external stakeholders, suppliers, contractors and service providers to support the successful delivery of communications and project activities.

Qualifications & Competencies

Essential:

• Bachelor’s degree in Health Sciences, Communications, Marketing, Public Relations or a related discipline/ field.
• Minimum 3–5 years' experience in communications, marketing, digital engagement or project coordination.
• Demonstrated experience managing social media platforms and digital communications (e.g. Instagram, Facebook, LinkedIn), with an understanding of increasing audience reach and engagement and performance metrics.
• Experience creating and scheduling content across multiple platforms.
• Experience using AI and digital productivity tools.
• Strong written and verbal communication skills, exceptional content writing and editing skills.
• Experience using CRM, email marketing and marketing automation systems.
• Strong organisational and project coordination skills.
• Experience analysing communications and digital performance metrics.
• High proficiency with Wordpress, Hubspot, Mailchimp, Canva, Photoshop, Microsoft Office, digital automation tools, and CRM platform
• Working knowledge of video editing tools for creating short digital content.
• Demonstrated experience managing multiple projects independently (including tracking deliverables, timelines, or reporting)
• Ability to work flexibly and adaptively in a small, fast-paced not-for-profit team environment
• Commitment to Her Heart's mission, values and cultural diversity and ethical practice principles.

Desirable:

• Prior experience in a not-for-profit, women’s health, or research-related setting
• Understanding of digital accessibility, data ethics, or privacy standards
• Experience supporting conferences, events or advocacy campaigns.
• Understanding of women's health and health promotion.

Next Steps

To submit your application please click 'Apply Now' by the closing date.

For further information, please contact Ann Hamer, General Manager, at [email protected] using the subject line: Communications & Project Coordinator enquiry via EthicalJobs.

Applications will be assessed on a rolling basis and shortlisted candidates may be contacted before the closing date. Her Heart reserves the right to close the recruitment process early should a suitable candidate be identified.

IMPORTANT TO NOTE

This is a fixed-salary position of $80,000 (plus superannuation), and salary negotiation (during the interview process) is not available. Applicants are encouraged to consider the scope and remuneration before applying. Also, applicants who run a separate business or freelance consultancy should consider potential conflicts of interest, as this role requires a high level of availability, responsiveness, and integration within a small, collaborative team.