• $95,000 to $125,000 + superannuation + salary packaging
• Join a well-known, trusted and highly respected organisation
• Hybrid working - 2 days in the office, 3 days from home
• Collaborative team environment with generous leave benefits

Join Australia's leading youth mental health organisation and make a difference in the lives of young people.

about headspace

headspace is Australia's leading youth mental health organisation established to improve the wellbeing of young people aged 12 to 25. Through our national programs, partnerships, and support for the headspace network, we help young people and their families navigate mental health, work, and study challenges with confidence. We strive to create environments where every young person feels empowered, supported, and able to thrive. Learn more at headspace.org.au

The IT team is part of the Digital Technology Services Division. The team supports our organisation's goals by ensuring high quality IT Support services are delivered across headspace national.

why you'll love working with us

At headspace, we're committed to safe, inclusive and high-quality services for young people and their families. Our culture is purpose-led and guided by our values and the headspace Way. We actively work to ensure culturally safe and responsive services for First Nations young people, and we celebrate and value diversity across identities, experiences and communities.
We're a fast-paced team that values collaboration and makes space for the things that keep work fun and engaging.

You will also be eligible to access headspace benefits including:

• Not-for-profit salary sacrificing, up to the maximum $15,900 per FBT year
• 15 days personal leave
• 20 days annual leave plus additional leave over the Christmas period
• Purchased leave program
• 14 weeks paid parental leave
• Flexible working arrangements
• Access to EAP
• Access to professional development

what you'll do

The Infrastructure Administrator is primarily responsible for working with and supporting all departments of headspace National to ensure that all IT administrative and security tasks and functions are carried out in accordance with the organisation's operational plan. Furthermore, the Infrastructure Administrator will provide support to all headspace centres for headspace National led IT initiatives. The incumbent will work to ensure that network infrastructure is operating effectively.

Working in this role, you will: 

• Provide 2nd and 3rd level IT support
• Support, configure, maintain, upgrade, and monitor headspace IT infrastructure
• Investigate, test and perform patch management of IT infrastructure including 3rd party applications
• Lead projects which strengthen headspace's security posture
• Continuously monitor headspace infrastructure against cybersecurity threats and identify mitigations
• Implement and maintain security controls
• Analyse security incidents and be a key member of the incident response team
• Review and assessment of the current infrastructure and advise on areas for improvement, including process improvements

what you'll bring

To be successful in this role, you will bring:

• A minimum of five years of relevant experience in a corporate Infrastructure Administration position
• A thorough understanding of network environments including VPNs, firewalls, WAF, subnets
• Demonstrated windows server administration experience including AD, group policy and DNS
• Demonstrated Azure environment administration experience
• Competence to examine security from a holistic view, including threat modelling, risk, and vulnerability assessment
• Experience in security incident handling and response
• Excellent communication skills, very high level of attention to detail, ability to multitask and prioritise and strong stakeholder management skills.

how to apply 

• To submit your application, please click ‘Apply Now’ and include a current resume and a brief cover letter addressing the key criteria that will make you successful in this role. 
• Applications close: 5pm, on the closing date
• For further information, please contact Rosa Scaffidi, Head of IT Operations, on [email protected] using the subject line: Infrastructure Administrator enquiry via EthicalJobs.

headspace is an inclusive, safe and committed employer 

headspace is committed to workforce diversity and to creating an inclusive workplace where all employees are valued, celebrated, and can contribute meaningfully. We encourage applications from people with lived experience of diversity to enhance the depth of skill and insight within our workforce. Aboriginal and/or Torres Strait Islander people are strongly encouraged to apply for this role and all current vacancies.

headspace is committed to being a child safe and child friendly organisation that recognises, respects, and promotes the rights of children, young and vulnerable people. For this reason, we will conduct a National Criminal Background Check and Working with Children Check as part of our recruitment process for all new employees.

headspace will provide reasonable personalisation for all candidates to participate equitably in the recruitment process. Please advise us should you require assistance.