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Senior Manager Microfinance Network

Good Shepherd Australia New Zealand
  • Permanent Full Time (1 FTE)
  • GSANZ Head Office: Level 1 – 485 Latrobe Street, VIC 3000
  • $140,000 (plus super and salary packaging)

Role Purpose

The Senior Manager Microfinance Network will play a crucial leadership role to drive impact through partnerships and innovative networked approaches to activate opportunities for financial health and wellbeing through microfinance and related services and support.

They will manage key relationships directly and support the General Managers and Executives across Good Shepherd to strengthen and build a network of microfinance impact through partnerships, ensuring alignment with the organisation's strategic objectives and fostering a collaborative approach to service provision.

Key Responsibilities

  • Oversee the implementation of high-impact microfinance partnership programs, alongside and working with Client Services, Good Shepherd Institute, Ecosystem Enablement Group and the Financial Wellbeing Network Specialist, ensuring alignment with organisational goals and objectives.
  • Oversee the No Interest Loans (NILs) Program, including the NILs Community Network and associated microfinance operations. Drive improvements in operational support across all channels of NILs service delivery.
  • Coordinate with internal and external stakeholders to ensure smooth execution of partnership and program activities, including budget management, staffing, procurement, and contract
  • Monitor program progress and performance against established targets, identifying and addressing any issues or obstacles that may arise.
  • Provide leadership and direction, fostering a culture of innovation and collaboration.

About you

  • Bachelor's degree in a relevant field (Social Sciences, business, finance or related discipline) Master's degree preferred.
  • Minimum of 5 years of experience in a leadership role within the social services sector with a focus on program implementation, within microfinance a plus.
  • Strong operational management skills, including experience in overseeing program implementation, budget management, and compliance. Ability to drive operational improvements and ensure excellence in service delivery standards across all
  • Proven ability to think strategically and anticipate evolving needs and trends in the social service sectors. Demonstrated ability to innovate and provide leadership in designing and developing service strategies and models that drive client Experience in translating strategic vision into actionable plans and initiatives
  • Proficiency in data analysis and evidence-based decision-making, with the ability to leverage data and analytics to inform service design, performance measurement, and continuous improvement initiatives.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive. 

We want women, girls and families to live full and dignified lives, have dignified income and enjoy financial wellbeing.  We aim to provide place-based, people-centred, holistic services while working at the system level to achieve bold and audacious reform. We currently offer microfinance programs and products, financial counselling and coaching, family and domestic violence support services, family and youth programs, playgroups, education programs and community houses. These services are complemented by research and strong advocacy to address the underlying structural causes of injustice, exclusion, and inequality.  

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience. 


  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Flexible work hours/working from home where possible
  • Employee Assistance Program, a free and confidential counselling service
  • & more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with your CV.  Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected], using the subject line: Senior Manager Microfinance Network enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

We recognise the rich diversity of people across Australia. We are committed to ensuring that our team is reflective of the diverse community we serve and to supporting a culture of equity, inclusion and diversity.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

How to apply

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