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Senior Manager Capital & Loan Administration

Good Shepherd Australia New Zealand
  • Maximum Term Contract 2 Years, Full Time
  • Melbourne office and other Good Shepherd colocation sites
  • $140,000 (plus super and salary packaging)

Role Purpose

The primary purpose is to oversee the credit assessment, loan disbursement, and administration processes for Microfinance (No Interest Loans, Interest Free Loans and Microenterprise Loans) applications across various service delivery channels. This role focuses on building a trauma-informed approach into client interactions, enhancing process efficiencies, managing loan portfolios, and strengthening relationships with loan capital providers.

Key Responsibilities

  • Strengthen key relationships with loan capital providers by implementing an operating structure that encompasses capital management, risk mitigation, quality data and reporting and through developing a systemic approach to managing credit risk within the portfolio.
  • Pioneer new microfinance offerings by collaborating with stakeholders and leveraging data, analytics, market insights, and client feedback.
  • Lead, coach, and develop the team to ensure the delivery of efficient and effective processes across application assessment and loan administration.

About you

  • Bachelor's degree in finance, business administration, or a related field.
  • Demonstrated experience in microfinance, credit assessment, loan administration, or related roles, with demonstrated leadership experience.
  • Strong understanding of microfinance principles, credit risk management, and regulatory requirements.
  • Demonstrated ability to lead, coach, and develop a team to achieve efficient and effective processes in credit assessment, loan administration, and portfolio management.

About Us

Our 2023-2027 strategy outlines the world we want to see and our role in advancing it. We aspire for all women, girls, and families to be safe, well, strong, and connected. We strive for equity, dignity and social justice for women, girls and families by collaborating globally and acting locally, supporting our communities in Australia and New Zealand to thrive. 

Good Shepherd employees are committed to inclusive practice that responds to the specific needs, context, and circumstances of service participants. We embrace the diversity and intersectionality of individuals and recognise a person’s right to a unique identity comprising culture, language, ability, community, gender, sex, sexual orientation and lived experience.


  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Flexible working arrangements (where possible)
  • Access to Good Shepherd’s Employee Assistance Program: free and confidential counselling
  • Working for an organisation that makes a difference + more

How to apply

To apply please submit a short covering letter outlining your relevant skills and experience along with addressing the key selection criteria. Ensure to attach your CV. 

Please apply as soon as possible, applications are considered as they are received.

To request a copy of the position description, please email [email protected] using the subject line: Senior Manager Capital & Loan Administration enquiry via EthicalJobs.

Personal data held by Good Shepherd Australia New Zealand relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Good Shepherd Australia New Zealand is a Child Safe employer. Employment is subject to satisfactory referee checks, a current employment working with Children Check, National Criminal History check and proof of the right to work in Australia.

How to apply

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