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Family Services Case Manager - Hastings

Good Shepherd Australia New Zealand

About Good Shepherd

Our three-year strategy outlines the world we want to see and our role advancing in it. It also speaks to the positive impact we will deliver to support women, girls and families to be safe, secure, strong and connected. We are committed to tackling the issues of our time which adversely affect them. We work to advance equity and social justice and support our communities to thrive.

We seek to increase economic participation and wellbeing, to build resilience, improve safety and bring about system change. We offer microfinance programs and products, financial counselling and coaching, family violence support, parenting programs and playgroups, education programs and community houses. These services are complemented by research and advocacy to address the underlying structural causes of injustice, exclusion, and inequality.

About the role

  • Full Time – 12-month fixed term contract
  • Hastings
  • The Family Services Case Manager will work within the Peninsula based Integrated Family Services (IFS) team
  • Strengthen parenting competencies and confidence
  • Enhance the wellbeing of children, young people and their families
  • Prevent child abuse and neglect
  • Support children, young people and their families through major life transition times and/or crises

About you:

  • Tertiary qualification in Social Work or similar level qualification in a human services discipline such as Psychology.
  • Demonstrated skills in casework and group work with families who may have complex needs.
  • Demonstrated knowledge of relevant DHHS policy and practice frameworks and legislation.
  • Effective interpersonal, time management, communication and negotiation skills, including liaising with other key people known to the family (such as school professionals, childcare, also family friends).
  • Demonstrated experience in preparing written reports, maintaining records, including case notes and IRIS data base reporting.
  • Demonstrated ability to work in a culturally sensitive way with people from culturally and linguistically diverse (CALD) communities and Aboriginal families.
  • Demonstrated understanding of social justice principles and community capacity building, and an ability to contribute to the mission and spirit of the agency.
  • A satisfactory Police Check
  • A current Working with Children’s Check (WWCC)

Why Good Shepherd?

At Good Shepherd, each member of our team is valued, we strive to support people to grow both personally and professionally. We offer generous conditions and flexible working hours to support employees to balance their personal and work life.

Benefits include:

  • Salary packaging (which can add up to $15,900 in tax-free pay per year)
  • Paid study leave
  • Paid parental leave
  • Gifted leave at Christmas and Easter
  • Additional purchased annual leave
  • Flexible work hours/working from home where possible
  • Long service leave due after 10 years, with access after seven
  • Employee Assistance Program, a free and confidential counselling service

To find out more about the role and the work of Good Shepherd please explore our website.

How to apply

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