• Join a leading and exceedingly supportive NDIS registered organisation
• Highly attractive base salary plus bonus on offer
• Flexible working conditions available

About the role:

We are seeking passionate, caring and experienced Support Coordinators who have an excellent understanding of the NDIS. Your work will support people to achieve their individual lifestyle goals through building capabilities to best meet their needs, goals and desires within their budget. Your work will foster independent decision making through identifying client needs and goals from a holistic perspective, creating personalised support plans and ensuring clients receive appropriate and optimal services. At Felicity Holistic Care we support people of all ages and interests so each workday will be different and innovative.

About us:

Felicity Holistic Care offers our clients the care they need at their stage of life. We partner with our clients, ensuring they can choose how we support them according to their unique needs. Our carers are trustworthy, reliable, and respectful when supporting our clients in their home. Our service is always friendly, personalised, and attentive.

We aim to make their day, every day.

We understand this high level of service is only possible when our team shares the same passion to help and care irrespective of a person’s ability or needs, recognising that we are all unique and tailoring our care to the individual. We appreciate the value in the experience and attributes our employees bring to Felicity Holistic Care services and in turn we aim to ensure our employees are supported, recognising achievements along the way.

Essential Skills & Experience:

• At least 1 year experience as a NDIS LAC/Planner or Support Coordinator in a similar role within the healthcare industry
• Experience coordinating specialist services for those with complex needs working with cross-functional teams
• Strong commitment to principles of enhancing independence and client empowerment
• A positive attitude with a flexible and adaptive nature to respond to the changing needs of our clients
• Excellent project management, communication, and interpersonal skills
• Happy to travel up to an hour to see clients.

Desirable selection criteria:

• Relevant qualification and/or extensive experience in allied health, disability, or community services
• A strong understanding of the disability sector.

Responsibilities and Duties:

• Establishing relationships with relevant support providers
• Managing and maintaining participant plans
• Working with participants to achieve their goals in line with their NDIS plans
• Use a coaching approach to assist participants in capacity building
• Encourage and facilitate participant inclusion in community activities
• Working in a respectful way with people with varying support needs, their families, support networks and community.
• Maintain accurate records of participant planning activities
• Attend and facilitate all participant support meetings
• Supporting evidence-based practice through your high level of administrative skills, documenting outcomes for individual NDIS participants, evaluating service delivery and identifying challenges and opportunities in the new environment.
• Using your outstanding communication skills to create documents and reports, construct proposals and funding submissions and record and analyse data relevant to service delivery.

To be considered for this role, you must provide the following:

• Proven experience working as a Support Coordinator supporting people with disabilities or within the aged care industry
• NDIS Worker Screening Clearance
• Current Driver’s License & your own car
• Knowledge of the NDIS
• Satisfactory National Police Check (No more than three years old)
• Satisfactory Working with Children's Check (Employee).

Personality Traits:

• Reliable and punctual
• Must have experience working in challenging environments within a team.
• Professional
• Creative
• Possess a real passion to care for participants.

Benefits and perks:

• The ability to work close to home, flexible working hours and ongoing support
• We attract the best of the best staff, offering an attractive base salary plus bonus
• We provide staff with access to multiple training and development opportunities
• This position provides the opportunity to work within a supportive and enjoyable environment
• Access to a company car.