The Hub Manager is a strategic and operational leadership position in each Orange Door site.

The Orange Door team includes a combination of staff employed by Family Safety Victoria (FSV), Department of Families, Fairness and Housing (DFFH), Partner Agencies and Aboriginal Services. Within this context, the Hub Manager is responsible for managing the FSV staff in The Orange Door, including The Orange Door Support team and the Service System Navigator. The Hub Manager also provides day-to-day operational leadership and support to The Orange Door Team, including Team Leaders, Practitioners and Practice Leaders, noting they do not have line management responsibility for these workers.

Together with The Orange Door Team Leaders and Practice Leaders, the Hub Manager plays a key role in driving a culture of integrated practice and service delivery. They are responsible for providing oversight for the integrated The Orange Door network; driving strong and positive partnerships across The Orange Door network and broader system interface; establishing systems and processes that support integrated The Orange Door service delivery and supporting the delivery of high quality, safe and effective service responses to Victorians seeking support and services through The Orange Door.

A position description is attached.