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Aftercare Case Manager

Detour House Inc

Detour House Inc

Detour House Inc is seeking a supportive, proactive and highly organised Aftercare Case Manager to focus on outreach case management activities across our alcohol and other drug treatment service for adult women at Detour House.


Detour House Inc provides accommodation and care to women and girls in Sydney’s inner-west through two services: Detour House and The Girls Refuge. Through these services, Detour House Inc provides a trauma-informed safe place for women to stay, gain greater stability in their lives, and realise their potential. Our services are specialist homelessness services, focused on reducing the incidence of homelessness experienced by women.


Detour House delivers an abstinence-based alcohol and other drug residential rehabilitation program for adult women. At Detour House, we equip women with knowledge, tools and strategies to successfully transition back into every-day life after completing detox and short-term rehabilitation programs. Detour House is one of only a handful of alcohol and other drug treatment services in NSW that focuses on providing this transitional support back into every-day life.


The Aftercare Case Manager position will focus on delivering case management support for clients who are preparing to complete the residential program at Detour House, and clients who are seeking aftercare support upon completion of the residential program.

The Aftercare Case Manager position will focus on coordinating support for clients to secure and sustain housing, to access services that assist with recovery and community integration, support for clients to reconnect with family and to access employment opportunities.

The current role is offered under a fixed-term contract for 15 hours per week, until 30 July 2023. There is the possibility of extension beyond this period.

Detour House supports women from a range of backgrounds and is seeking experienced staff who reflect the cultural diversity of our clients. People from diverse backgrounds are encouraged to apply, including Aboriginal and Torres Strait Islander people and people from CALD backgrounds.

Please note: Due to the complex nature of its female clients, Detour House only employs female staff and is exempted under the NSW Anti-Discrimination Act 1977.


  • Exciting career opportunity delivering trauma-informed safe places and services for women by women.
  • Salary packaging
  • Access to ongoing professional development
  • Staff recognition program
  • Supervision and EAP access
  • Inclusive and supportive organisational culture
  • Based in Sydney's Inner West, close to public transport and shops


Essential Criteria

  • Tertiary qualifications in social work, counselling or similar (minimum Certificate IV in AOD or equivalent) or 3 years demonstrated case management experience, applying a trauma-informed approach to practice
  • Demonstrated knowledge of the service system and referral networks relevant to service users of Detour House (e.g., housing, domestic and family violence, mental health, emergency relief, AOD and other health services)
  • Strong organisational skills, ideally with experience in coordinating activities and workshops
  • Sound computer skills, including confidence in utilising client databases and engaging with clients through digital platforms (e.g., Zoom).

Desirable Criteria

  • Demonstrated skill in and understanding of relevant therapeutic and intervention strategies such as CBT, DBT, 12-step program frameworks, and/or motivational interviewing
  • Experience in group facilitation
  • Experience working within the Specialist Homelessness Sector and/or tenancy support services


  • Current NSW Driver's License
  • COVID Vaccination
  • Clear Working with Children and National Criminal History Record checks (or willingness to obtain these prior to commencement)
  • First Aid Certificate

For enquiries, please contact cindi@detourhouse.org.au using the subject line: Aftercare Case Manager enquiry via EthicalJobs.

A position description is attached.

How to apply

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