• Senior leadership position within a strategically strengthening, long-standing and highly reputed multi-service community organisation supporting the needs and strengths of one of Victoria’s most culturally diverse and fastest growing communities in Melbourne’s Greater West and North.
• Lead a key enabling portfolio driving performance across corporate services, both as an internal business partner supporting governance, and management and operations of community facing portfolios, and to support enterprise innovation, growth and impact.

About the Organisation

Comm Unity Plus Services (operating as commUnity+) is a multidisciplinary community organisation that has provided services across Melbourne’s greater west and north regions for more than 40 years. We engage with communities rich in cultural diversity and are committed to empowering those who need help the most by unlocking pathways to learning, connection, work and justice.

We enable positive change and growth for people through a range of prevention and early intervention programs including Community Education, Family Services, Legal Services (through commUnity+ Legal), Neighbourhood House and community engagement and development activities. We partner with other community focused organisations to strengthen our collective reach and impact.   

About the position

Reporting to the CEO and as a member of the Senior Leadership Team, the General Manager Corporate Services provides strategic leadership of commUnity+’s corporate services functions to ensure strong governance, organisational sustainability, operational excellence and long-term community impact. The role partners closely with the CEO, Executive Director Client Services and Head of People & Culture to enable organisational performance through effective stewardship of financial, governance, risk, safety, infrastructure, technology, marketing and growth functions.

The General Manager Corporate Services is the custodian of enterprise-wide frameworks, systems and strategies that support sound decision-making, accountability and continuous improvement. The role holds accountability for financial sustainability, strategic and business planning, organisational performance reporting, quality and compliance, enterprise risk and safety, facilities and infrastructure, information systems and technology, and the organisation's data and evidence capability.

The role provides strategic leadership for marketing, advocacy and business development activities that enhance commUnity+’s reputation, influence, growth and income diversification. The General Manager Corporate Services plays a key role in strengthening organisational capability, driving innovation, overseeing relevant strategic initiatives and providing assurance that commUnity+ meets its governance, legal, regulatory and performance obligations while delivering on its strategic objectives.

Key Selection Criteria

• Tertiary qualification in business, commerce, finance, management, governance or related discipline.
• Senior Leadership Experience - Demonstrated experience in a senior leadership, general management or executive role with responsibility for corporate services functions, preferably within a government, community services or other purpose-driven organisation.
• Strategic and Business Leadership - Proven ability to contribute to organisational strategy and lead the development, implementation and monitoring of business plans, organisational performance frameworks and improvement initiatives.
• Financial and Commercial Acumen - Strong financial and business acumen, including experience overseeing budgets, financial performance, procurement, contracts and organisational decision-making to support sustainability and growth.
• Governance, Risk and Compliance - Demonstrated experience leading governance, risk, compliance and assurance activities within a regulated and stakeholder-driven environment.
• Corporate Services and Continuous Improvement - Experience leading diverse corporate services functions and driving internal business partnering, process improvement, operational effectiveness and organisational capability through systems, data and technology.
• Stakeholder Engagement and Influence - Highly developed communication, relationship management and negotiation skills, with the ability to build productive relationships with Boards, executives, funders, regulators, suppliers and other stakeholders.
• People Leadership - A collaborative and enabling leadership style, with a demonstrated ability to build high-performing teams, develop capability and foster accountability, continuous improvement and innovation.
• Personal Attributes - Highly developed analytical, problem-solving and organisational skills, with the ability to manage competing priorities and deliver outcomes in a complex environment. Outcome-focused, strategic and systems-oriented, with a commitment to the purpose and values of commUnity+.

CPA/CA qualification, program and project management qualifications, and/or membership of a relevant professional body would be highly regarded for this role.

A current Driver’s License and the ability to travel between offices and outreach locations is essential for this role. Additionally, a Working with Children Check and National Police Check with ongoing validity are mandatory for this role.

Local and regional travel as part of the role may be required, including some travel or duties outside usual business hours, and the role may require work from any commUnity+ site.

What we offer:

• Flexible working arrangements
• Salary packaging benefits up to $18550
• 40% membership discount at Brimbank Aquatic and Wellness Centre (BAWC)
• Leadership development
• Supportive and Inclusive team
• Free parking at Deer Park, Keilor Downs and East Esplanade sites

commUnity+ is a child safe organisation that is committed to ensuring the wellbeing of children and young people and protecting them from harm. Applicants must hold a valid Working with Children Check and Police check or the ability to obtain the same.

Applications will be reviewed and considered as they are received. As such, we highly recommend that you submit your application as soon as possible.

To apply online, simply click on the 'Apply now' button.

To be considered for this role, please submit:

• A cover letter that directly addresses the Key Accountabilities and Key Selection Criteria, and
• A current resume outlining your relevant experience.

Please note: Applications that do not address the Key Accountabilities and Selection Criteria may not be considered.

A copy of the Position Description can be found here: General Manager Corporate Services or attached below.

For further information or a confidential discussion, please contact CEO Tracey Gaudry at [email protected] using the subject line: General Manager Corporate Services enquiry via EthicalJobs or 0402 892 681.