Make a real difference in the lives of public housing residents as they transition into new homes and communities.

At Better Health Network (BHN), we're passionate about supporting people to live healthier, more connected lives. We’re looking for two, part-time contract Support Workers in our Better Homes Better Health program, to help public housing residents navigate one of life's biggest changes—relocating to a new home—while ensuring they remain connected to the services, supports and communities they need to thrive.

About the role

This is a community-based role where you'll work directly with public housing residents who are relocating into social housing. You'll build trusted relationships, provide practical support, connect people with services, and help strengthen community participation and wellbeing.

No two days will be the same. You might be:

• Supporting residents through the relocation process, including home viewings, packing, settling in and connecting with local supports.
• Building relationships through outreach and regular community engagement.
• Facilitating community activities, groups and health promotion events.
• Helping people access health, housing and social support services.
• Providing transport and practical assistance to appointments and community activities.
• Working alongside a multidisciplinary team to support sustainable tenancies and improved wellbeing outcomes. 

About you

You're a warm, approachable and proactive community services professional who enjoys building genuine relationships and supporting people to achieve their goals.

You'll bring:

• A Certificate IV or Diploma in Community Services, Health or a related field (or equivalent experience).
• At least 3 years' experience in community, health or social services.
• Experience in outreach, community engagement and/or service navigation.
• Strong communication skills and the ability to work with people from diverse backgrounds and with complex needs.
• A commitment to person-centred, culturally responsive practice and the Social Model of Health.
• A current driver's licence.

Nice to have

• Experience or lived understanding of public housing communities, CALD communities or LGBTI+ communities.
• A language other than English.
• Knowledge of services and community resources across Melbourne's south-east.

Location

Based at Prahran, with travel across community locations as required.

Why you'll love this role

This isn't just another support role. You'll be helping people navigate a major life transition, build confidence in their new community, and access the services and connections they need to thrive. Every day offers the opportunity to make a tangible difference in someone's life while working as part of a team committed to better health and wellbeing outcomes across Melbourne's south-east.

At BHN, we know great people do their best work when they're supported, valued and given flexibility, so you’ll enjoy:

• Salary packaging benefits to increase your take-home pay.
• Flexible work arrangements, including the ability to work autonomously in the community and options that support work-life balance where operationally appropriate.
• Professional development opportunities, across a large community health organisation.
• Employee Assistance Program (EAP) for you and your immediate family.
• Health and wellbeing initiatives that support your physical and mental wellbeing.
• The opportunity to work alongside a passionate multidisciplinary team making a genuine difference in local communities.
• Meaningful, purpose-driven work that directly improves the health, wellbeing and social connection of vulnerable residents. 

Ready to apply?

If you're passionate about community connection, supporting people through change, and helping residents build confidence and independence in their new communities, we'd love to hear from you.

Applications close: As advertised. Applications will be assessed as received, so early applications are encouraged.

If you have enquiries about the role, please reach out to Jane O’Shea at [email protected] using the subject line: Support Workers - Better Homes Better Health enquiry via EthicalJobs.

We value Accountability, Collaboration, Respect, and Courage, and we strive to create an inclusive environment that welcomes people from all backgrounds, including those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI+ communities. 

Pre-employment checks include reference checks, National Police Check, Working with Children Check and evidence of right to work in Australia.

A position description is attached.