• Be a part of Australia’s most trusted cancer Not-for-Profit organisation 
• Provide specialist telephone advice and counselling
• Part-time (0.6 FTE), maximum term role until June 2027
• (WA based), permanent working from home 

About your environment

Since our establishment in 1936, Cancer Council Victoria has developed an international reputation for our innovative work in cancer research, prevention and support. As an independent, not-for-profit organisation, we play a leading role in reducing the impact of all cancers on all people.

The WA Quitline, which includes a dedicated Aboriginal Quitline, is managed by Quit, the Cancer Council’s nationally recognised peak group dedicated to supporting people who smoke or vape to quit. 

The Quitline telehealth clinical service provides access to free and confidential telephone counselling plus information and advice through telephone and messaging services. 

Although you’ll be working from home, ongoing support and engagement is provided in real time through a peer support network, and through frequent clinical supervision.

About your opportunity

We are seeking a dedicated Aboriginal Quitline Counsellor who wants to use their counselling skills and experience to support Aboriginal and Torres Strait Islander people to stop smoking and vaping. This position will be based in WA and will work from home using a sophisticated telehealth platform.

Reporting to the Aboriginal Quitline Team Leader, your role is to:

• Provide specialist telephone information, advice and individualised counselling to assist Aboriginal and Torres Strait Islander (and non-Aboriginal) people who want to quit smoking and vaping
• Play an integral role in supporting Aboriginal and Torres Strait Islander health workers and communities to reduce smoking and vaping prevalence
• Liaise and network with local communities, occasionally attending community events and contributing to Aboriginal Quitline social marketing and resources
• Conduct smoking cessation assessments for population groups with special health needs, including pregnant women, young people and individuals experiencing a mental or physical health condition
• Respond to incoming calls and online messages, which may be sensitive in nature
• Adhere to privacy and confidentiality legislation 

All about you

We are looking for someone with:

• Demonstrated practical experience in a relevant health related field within a community health care setting, with experience talking to Aboriginal and non-Aboriginal clients about relevant health issues
• Knowledge and understanding of social, emotional, health, wellbeing and cultural issues affecting Aboriginal and Torres Strait Islander communities
• Excellent verbal communication, customer service and active listening skills, as well as being competent in cultural awareness and displaying empathy and compassion
• Ability to handle situations with cultural sensitivity, confidence, tact and patience, whilst maintaining confidentiality
• The ability to remain calm and execute confidence and patience in a high-pressure environment
• For a permanent working from home position, you are required to have a stable internet connection with download and upload speeds of 20mbps and 10mbps
• Ability to work between 8am and 8pm Monday to Friday and 10am and 5pm on Saturday (Note, this will be a maximum 6-hour shift on the Saturday, finishing at 5.00pm).

What we can offer you

Work for purpose: Contribute to our powerful mission to reduce the impact of cancer through prevention, support, and research.

Salary: $76,411 to $86,271.51 base salary per annum (pro rata for part-time), commensurate with experience, plus 12% superannuation and 17.5% annual leave loading plus applicable penalty rates for work undertaken on a Saturday

Not-for-profit salary packaging benefits: Increase your take-home pay by paying certain expenses using your pre-tax salary — up to $15,900 in living expenses plus $2,650 in meals and entertainment annually.

Generous leave: Study leave, cultural and ceremonial leave, blood donation leave, gender affirmation leave, paid parental leave, and up to 3 days of leave between Christmas Day and New Year’s Day. Refer to our Enterprise Agreement for more information.

Flexible and hybrid work: A range of options to support work-life balance, including a mix of working from home and our modern office at 200 Victoria Parade, East Melbourne.

Health and wellbeing support: Comprehensive employee assistance program, flu vaccinations, and discounted health insurance.

Growth and development opportunities: Study support, plus in-house, external, and online learning programs.

Workplace culture: A collaborative, inclusive and purpose-driven workplace - recognised with the Best Workplace Award.

A position description is attached.