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Senior Community Liaison Officer

Australian Red Cross
  • Maximum Term position until June 2023
  • Part time hours - 15 hours per week, Monday to Thursday
  • Garran, ACT location

About us

Australian Red Cross is part of the world’s largest humanitarian organisation. Our aim is to improve the lives of the most vulnerable people in Australia and across our region.

About the role

The Senior Community Liaison Officer is a key part of the service delivery team, focusing on building rapport and trust with clients at Red Cross’ ‘Roadhouse’, which provides support and free food to Canberra’s homeless and vulnerable people. The Senior Community Liaison Officer is primarily responsible for the provision of information and support to clients and the coordination of volunteers. The role requires demonstrated skills working independently and in collaboration with people facing homelessness and/or those at risk of being homeless in delivering human-centred client support.

What you will bring:

  • Demonstrated experience with a diverse client group, particularly working with clients exhibiting behaviours associated with mental health challenges, AOD intoxication, trauma and disadvantage
  • Ability to respond to incidents in a calm and considered manner
  • Experience in the provision of information and/or referral services
  • A working knowledge of services available to vulnerable people in Canberra
  • Ability to work flexible hours
  • Ability to lift up to 10kg following safe manual handling processes and Red Cross Policies and Procedures

A Working with Vulnerable People check and a driver’s licence are mandatory requirements for this role.

We utilise Covid-19 safe practices

We encourage all of our employees to be vaccinated against Covid-19 and a number of states have mandated that Australian Red Cross employees must be vaccinated to perform work for us. Please make sure that you are able to comply with these government requirements or have the appropriate medical exemption information available.

Why work with us

Be part of one of the largest humanitarian organisations and know that the work contributes to improving outcomes for vulnerable people.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further information about this role, please refer to the position description attached below or contact Mahmoud Hakim on 0466 453 180.

Position description: Download File Senior Community Liaison Officer- Roadhouse.pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

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