• Permanent position
• Part time hours
• Nowra, NSW location

About Us

Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

Australian Red Cross Young Parents Program (YPP) works to ensure best outcomes for children and families by improving the capacity of young parents with complex needs to live and parent independently.

About the role

The Outreach Case Manager is responsible for supporting young parents aged 16-25 years and their children, living in the community. The role supports young parents with complex needs to develop parenting and living skills. Through the provision of therapeutic, individualised case management, behaviour support and direct parenting support, the case manager works intensively with young parents and their children to support restoration and preservation and ensure best possible outcomes for children.

What you will bring

• Relevant tertiary qualifications, such as a Bachelor of Social Work, Psychology, Social Welfare, Youth Work or Residential Care or a minimum of 2 years case work experience
• Professional experience in the community sector and direct client work addressing complex needs
• Well-developed understanding of child protection and child development needs, including best practice when working with vulnerable children, adolescents and families
• Excellent understanding of adolescent development, including the impact of trauma on development and ability to manage complex behaviour through the provision of developmentally appropriate positive behaviour support to ensure best possible outcomes for both young parents and their children
• Demonstrated understanding of antenatal health care needs, parent craft, child development, health care needs of babies/children and best practice in parenting newborns, toddlers and younger children
• Strong mediation, facilitation and collaboration skills with multiple and diverse range of stakeholders
• Demonstrated ability to maintain professional boundaries and model healthy relationships

A Working with Children Check, Driver’s License and First Aid qualification are all mandatory requirements of this role.

Our Covid-19 safe practices

It’s vital you review our Red Cross COVID-19 and pre-employment requirements here prior to applying.

Why work with us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have.

Further information

To find out more about this opportunity please refer to the position description below.

For additional enquiries, please contact Nicole Furlan on 0447 614 335 for a confidential discussion.

Position description: Outreach Case Manager.pdf

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

We are committed to protecting the rights of all people, particularly those who may be experiencing vulnerability. We want the people we work with to feel safe, be safe, and free from abuse of any kind. We are a child safe organisation. We have zero tolerance for child abuse. We value, respect and listen to children and are committed to supporting child safety and wellbeing in our work.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Job Ref #: 520707