• Job reference 13678
• Join the world’s largest humanitarian movement and contribute to effective people systems that empower our organisation to support people in their most difficult moments
• Full time, ongoing role
• Flexible location + hybrid working

We offer flexible, hybrid work arrangements designed to support balance and collaboration. This role requires the ability to attend an Australian Red Cross office two days per week (your choice of days) – offering a chance to connect and build strong working relationships. For the remaining three days, you’re free to choose where you work.

About the Role

As the Coordinator – HRIS Data & Reporting, you’ll play a key role in supporting and enhancing our People system, Dayforce. Working closely with the P&C Systems & Data Manager, IT teams, and business stakeholders, you’ll help ensure the accuracy, integrity, and effectiveness of employee data and system processes. From maintaining system configurations and supporting upgrades to troubleshooting issues and improving user experiences, you’ll contribute to delivering reliable and efficient people technology solutions across the organisation.

You’ll be responsible for developing reports, supporting compliance and audit requirements, monitoring data quality, and identifying opportunities to streamline processes and improve system functionality. Combining technical capability with strong stakeholder engagement skills, you’ll collaborate across People & Culture, IT, and external vendors to drive continuous improvement initiatives, enhance reporting outcomes, and ensure our people systems effectively support business needs.

About You

You are a detail-oriented and analytical professional who enjoys turning data into meaningful insights and actionable outcomes. With experience working with HRIS platforms—ideally Dayforce, or a similar people management system—you are confident supporting system administration, reporting, data analysis activities and process improvement activities.

You enjoy combining customer service, technology and data management in a fast-paced environment.

Skills and Experience

• Sound written and verbal communication skills, with the ability to explain system-related information clearly and respectfully to a range of users
• Experience working with HRIS platforms, preferably Dayforce, including system support, configuration, testing, and issue resolution
• Strong reporting and data analysis skills, with the ability to develop and maintain reports using Excel, Power BI, or similar tools
• Sound understanding of HR and payroll processes, data structures, and employee lifecycle data
• Excellent analytical and problem-solving skills, with the ability to identify trends, anomalies, and root causes through data analysis
• High attention to detail and a strong commitment to maintaining data accuracy, integrity, and quality
• Demonstrated ability to identify process inefficiencies and contribute to system, workflow, and continuous improvement initiatives
• Strong communication and stakeholder management skills, with the ability to gather requirements and translate business needs into practical solutions
• Proven ability to manage competing priorities, collaborate across teams, and deliver high-quality outcomes within agreed timeframes

Benefits that act for you, while you act for humanity

• Work flexibility: Australian Red Cross offers flexible & hybrid working designed to balance flexibility with purposeful in-office collaboration; strengthen team culture, build trust, and drive engagement.
• Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.
• Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.
• Career development: Access to ongoing learning, training, and development.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 4. Salary from $92,286.48 + superannuation + salary packaging options.

To find out more about this opportunity please email Theresa Haldane via [email protected] using the subject line: Coordinator - HRIS Data & Reporting enquiry via EthicalJobs.

Applications must be submitted online prior to 11.55pm AEST on the advertised closing date to be considered for this role.

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.

A position description is attached.