• Full time role based in Melbourne till December 2020
• Work for the world's largest humanitarian movement

About us

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.  

In response to COVID-19, Red Cross is working alongside the Victorian Government to provide additional financial support for vulnerable Victorians who are on temporary visas and experiencing financial hardship as a result of the pandemic. The program will run for a period of 6 months with the aim to reduce financial, health and wellbeing distress for vulnerable temporary migrants living in Victoria during the pandemic.

Currently required to work from home (must have own hardware including internet access, laptop/computer, phone).  When services return to an office environment may be required to work in North Melbourne or Dandenong Red Cross office locations. 

About the role

The Complex Caseworker will provide casework support to migrants in transition who access the financial hardship program and require further support in response to the impacts of the COVID-19 pandemic.

What you’ll bring

• Proven ability to provide high quality casework support and complex case management
• Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning.
• Proven ability to identify service gaps and manage complex cases within a context of competing priorities
• Demonstrated cultural competence and the ability to work with people from diverse backgrounds who have experienced grief, loss, torture, and trauma and who experience ongoing safety risks
• A sound understanding of the social political issues and needs impacting migrants in transition, in particular the impact the COVID-19 pandemic has had on migrants in transition
• A Working with Children check is a mandatory requirement for this role

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars up to $15,900 a year.

Further information

For further enquiries please see position description below or contact Katarina Sall on 0406 476 951.

Position Description: Complex Caseworker - COVID-19.pdf.