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Case Practice Adviser / Lead - MSP / HSP - Wagga Wagga

Australian Red Cross
  • Key leadership position for Humanitarian Settlement Programs
  • Full time - 38 hours per week, ongoing role, Based in Wagga Wagga, NSW
  • Work for the world's largest humanitarian movement
  • Flexible work options & generous salary packaging available

About Red Cross

Australian Red Cross is part of the largest humanitarian movement in the world seeking to build a better society based on people helping people.  

About the role

This position will provide practice guidance and strategic case support to Migration Support Program staff in the Humanitarian Settlement and Community Living Support Programs. The role is responsible for embedding consistent practice across the region that demonstrates applied understanding of; Red Cross Organisational requirements, funding guidelines for both programs and relevant sector collaborative frameworks.

Key areas of support are restoring family links, support for trafficked people, forced marriage and labour exploitation, child protection, family violence, disability services support, mental health, torture and trauma.

What you’ll bring:

  • Substantial and deeply engaged experience addressing the complex needs of clients in statutory and voluntary service systems.
  • Demonstrated experience undertaking of holistic/multiple dimensional assessment of complex client needs, including capacity and capability in relation to client strengths, risk and vulnerability over time. 
  • Demonstrated experience in provision of professional didactic and group supervision to social caseworkers.
  • Proven ability to critique case practice with reference to established benchmarks and reporting frameworks, understanding the layered use of client information databases and the extrapolation of both data and service detail.
  • Proven ability to collaborate effectively with a diverse range of internal and external stakeholders and manage different cultural and organisational experiences and expectations.

Why work for us?

Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability.

You can access flexible working arrangements and generous salary packaging options that can increase your take home pay by paying certain expenses using pre-tax dollars.

Position Description: Download File HSP Client Practice Advisor 2019.pdf

How to apply

This job ad has now expired, and applications are no longer being accepted.

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