Anglicare are currently internal applications for a Full Time Permanent Employee Relations Advisor to join our People & Culture Team based in our head office in Fortitude Valley. This role will provide support to our children, youth and families team who provide trauma informed care to the most vulnerable clients in our community from outreach and counselling support to adults and families through to providing in home and out of home care to Women and Young People. We are the people who help people who help people.

The Employee Relations Advisor will:

• Provide business-focused ER/IR advice and services
• Interpret and apply HR policies and employment legislation and coach and support managers in people management, industrial relations and change processes
• Work in accordance with the values of Anglicare Southern Queensland (Anglicare) and support core business by providing service, guidance and advice within this position's specialty area.

Here's the honest truth: being an ER Advisor is incredibly rewarding. You get to make a real difference for our people and our clients every single day. You'll help shape culture, lift engagement, and support others through both the big wins and the tough stuff.

But we also want to be upfront - it's a role with emotional and cognitive depth. You'll be dealing with sensitive matters like investigations into child harm, under-performance, and bullying or harassment, all while keeping your focus on care, fairness, and our values.

If that sounds like a challenge you'd thrive on (and you've got the heart and resilience to match), come talk to us. Let's chat about whether this could be your next adventure.

Responsibilities

• Provide industrial and employee relations advice and services to managers and teams
• Case manage and resolve complex employee relations issues, including grievance management, WorkCover claims, return to work for injured employees, and terminations, in consultation and collaboration with relevant stakeholders. Employee relations issues cover a range of matters occurring during the employment journey, including grievance management, investigations, conflict management, attendance at work and cessation of employment
• Provide day-to-day performance management guidance to line management (coaching, counselling, disciplinary actions)
• Conduct effective, fit-for-purpose and objective investigations
• Contribute to policy development as required
• Provide advice on the interpretation of HR policies and procedures, employment legislation, managing change processes and provide HR risk analysis to support change activities
• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.
• Manage/develop and document the advice associated, in accordance with agreed protocols
• Support the development and execution of an ER program of work, such as Enterprise Bargaining Agreement (EBA) strategy, rationalisation, negotiation and renewal

Requirements

• Bachelor's degree in Human Resources, Law, Workplace Relations or similar
• Current Queensland Driver Licence
• Current National Police Certificate.
• Experienced employee relations/IR advisory with strong workplace relations skills.
• Demonstrated proactive action in managing employee grievance issues, including maintaining up to date knowledge of the industrial relations sector and implementing current best practice.
• Demonstrated understanding of workplace relations legislation and modern award interpretation.
• Ability to facilitate in-house mediations, investigations and effectively resolve employee disputes.
• Exemplary attention to detail, demonstrated in written, verbal and presentation skills.

Interested?

Click 'Apply now' and send us your current resume.

Anglicare is committed to building an inclusive and diverse workforce and encourages applications from Aboriginal and Torres Strait Islander people, those from cultural and linguistically diverse backgrounds, LGBTIQ+ communities, people with disabilities and people with a lived experience of mental ill health. We promote a child-safe environment and are committed to providing on-going care and protection.