• Job no: 1896

• Join our casual pool of professionals
• Work from home
• Provide telephone support to programs within AnglicareSA’s Children, Youth & Families and Homelessness services 

What we offer

• Flexible working options - tell us what you need for that work-life balance*
• Access to our fantastic salary packaging options – increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
• Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
• Genuine career development opportunities across the organisation
• Discounted motor vehicles and gym memberships
• BUPA and Medibank health cover discounts
• Access to our Employee Assistance Program for you, and your family

*AnglicareSA offers a range of flexible working arrangements that are aimed at meeting your diverse needs and the different operating environments across AnglicareSA. This includes working from home, part-time work, compressed working weeks and flexible working hours. The suitability of different arrangements will depend on your individual needs, the position you are applying for, and team and customer requirements. You are encouraged to discuss your needs during the application process.

Who are we looking for?

We are looking for a dedicated individual passionate about ensuring children, young people, families, and customers receive responsive and supportive service beyond regular hours. You'll provide telephone support using a strength-based, culturally safe, and child-centric approach across Anglicare’s Children, Youth & Families and Homelessness services. The successful candidate will demonstrate expertise in crisis response, risk assessment, trauma-informed communication, and de-escalation. If you enjoy engaging with people, solving problems, and are committed to making a difference in the community, this opportunity is ideal for you.

What can you expect to be doing?

• Respond to risks and concerns for children, young people, families and customers outside of business hours. 
• Utilise trauma informed communication and de-escalation skills to provide a calm and responsive service to children, young people, families and customers outside of business hours.  
• Navigate and use IT systems to respond to calls, record outcomes and manage risks.  
• Respond to referrals and placement requests from the Department for Child Protection outside of business hours and monitor placement moves.  

What do you need to bring?

• Tertiary qualifications in social work, social sciences, community development, community services or a related field, or relevant experience.
• Child Safe Environments training / Working With Children Check (WWCC) /National Police History Check
• Demonstrated skills in critical analysis, ethical decision making and risk assessment.

Who is AnglicareSA?

As one of SA’s largest social services provider, AnglicareSA makes a positive difference to the lives of more than 50,000 people each year. Our 2000 employees, and 300+ volunteers support individuals, families and communities, responding to their immediate need and working with them to build capacity to restore and maintain dignity and control in their lives. Our services are broad, supporting people at every stage of life.

We believe in social justice, the equal worth of each citizen, equality of opportunity and the importance of strong communities. Together we change lives.

How to Apply

Please click on 'Apply Now' and submit your application by the closing date.

*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.*

We do not accept applications via email; for more information, please contact: Sarah Atsisauskas, Recruitment Business Partner at [email protected] using the subject line: Afterhours Support Worker enquiry via EthicalJobs.

You can view the Position Description via the vacancy's advert on the AnglicareSA website for further details on the role requirements.

YouBelong@AnglicareSA

At AnglicareSA, we want everyone to feel that they can be themselves and that they belong. We value diversity and inclusion and the benefits this brings to the people who work with us and the communities we serve. We encourage applications from people with diverse backgrounds and abilities.

We are committed to the employment of First Nations people. Please contact the person listed above to discuss joining AnglicareSA and visit our website for details on our Aboriginal Services and to access AnglicareSA’s Reconciliation Action Plan.

AnglicareSA is a White Ribbon organisation committed to the prevention of violence against women.