POSITION SUMMARY 

ORGANISATIONAL VALUES

KEY RESPONSIBILITiES

Peer Support Capacity Building

• Plan, implement, and oversee the delivery of peer support groups and family day activities acrossNSW (mainly Sydney) ensuring alignment with the PSCB Activity Work Plan.
• Deliver autism-specific guidance, referrals, and advocacy to support Autistic individuals and families—especially those from CALD and high-support needs backgrounds—in accessing services and community supports..
• Coordinate and deliver Information Forums and outreach events to promote community awareness, inclusion, and capacity building.
• Lead the establishment of new peer support groups in identified under-served locations based on data, feedback, and community need.
• Collect and analyse feedback pre- and post-events, and use the insights to continuously improve service delivery and participant outcomes.
• Support the Volunteer & Wellbeing Officer and other team members involved in group facilitation, community engagement, and volunteer coordination.
• Manage administration team.
• Monitor and evaluate program activities in accordance with the PSCB grant agreement, ensuring alignment with NDIA reporting milestones and outcomes.
• Prepare detailed reports and updates for internal use, stakeholders, and funding bodies (NDIA), including quarterly Activity Work Plan (AWP) reports and final evaluations.
• Champion a lived experience and participant-led approach to program design and delivery, embedding inclusive and strengths-based practices throughout all activities.
• Promote program visibility and engagement through community events, social media, storytelling, and stakeholder networks.
• Work flexibly in a hybrid environment, including working from home, in-office days, and offsite attendance at group sessions, community events, and stakeholder meetings.
• Build and maintain partnerships with key stakeholders including local councils, health and education providers, community organisations, Autism Connect, and Carer Gateway services.

Hubspot registrations (CRM)

• Maintain and build the ACN registration database.
• Ensuring all information and interactions are recorded in our CRM.

Finance

• Invoice entry.
• Tagging.
• Grant related budgeting.

 General Administration

• Word processing, creating spreadsheets, presentations, online filing.

Organisational Responsibilities and Compliance

• Adhere to company policies and procedures.
• Maintain accurate records.
• Perform all other reasonable additional duties as requested by management. 

QUALIFICATIONS AND EXPERIENCE

• Experience in advocacy and community engagement, particularly in disability services.
• NDIS knowledge or experience.
• Strong interpersonal and communication skills.
• Demonstrated ability to multitask, manage projects and meet deadlines.
• Excellent customer service and communication skills (written and oral).
• Able to take direction well and work with minimal supervision.
• Demonstrated track record of reliability and dependability.

CAPABILITIES AND CHARACTERISTICS

• Empathetic and Inclusive: Demonstrates compassion and understanding towards vulnerable community members.
• Interpersonal Excellence: Excels in listening, advising, and building trust.
• Professional Resilience: Maintains composure and boundaries in challenging situations.
• Dependable and Approachable: Reliable with a friendly and supportive demeanour.
• Tech-Savvy: Proficient or eager to learn platforms like SharePoint, Xero, Hubspot, Eventbrite and Canva.
• Outcome-Focused: Committed to achieving positive, high-quality results. 

This is more than just a job — it’s an opportunity to walk alongside Autistic individuals and their families, to amplify their voices, and to help create meaningful, lasting change. If you are someone who genuinely cares about making a difference — someone who brings both compassion and commitment to everything they do, you’re the person for our tribe.

A position description is attached.