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Intake & Assessment Worker - Women's Services


Wayss began almost 50 years ago as a leading community organisation supporting individuals and families. We now provide specialist support services in Greater Dandenong, Casey, Cardinia, Frankston and Mornington Peninsula.

We are here for all people facing homelessness and family violence. We support them to have a safe, secure and affordable home that helps them to live a better life.

We are now seeking an Intake & Assessment Worker within the Women's Services team.

About the role:

This role aims to provide information, assessment and referral to internal and external programs and immediate telephone support to women and women with children who are experiencing family violence and/or are homeless or at risk of homelessness who have multiple barriers to access appropriate housing.

About you:

We are looking for a passionate, highly organised individual who can work collaboratively as part of a team and can demonstrate a commitment to the delivery of service.

Successful candidates will bring the following:

  • Diploma/Degree in Community Services or Social Work or equivalent
  • Experience in Community Services Sector (Desirable Family Violence and/or Homelessness)
  • Demonstrated experience and capability in:
    • Risk assessment
    • Client needs assessment
    • Case Management
    • Advocacy and support
    • Client Referrals
    • Working within a multi-agency environment
  • A well-developed knowledge of family violence and the housing and support needs appropriate to women and women with children experiencing family violence.
  • Excellent client service skills with a high level of confidence in dealing with people of various backgrounds.
  • Ability to work autonomously under limited direction and collaboratively as part of a team
  • Highly developed interpersonal and problem-solving skills to effectively respond to women in crisis
  • Computer skills and working knowledge of Microsoft Office
  • Full Victorian Driver’s Licence

Working for Wayss:

Our people are our greatest asset. Without them, we would not be able to make a meaningful impact in the lives of people facing homelessness and family violence. That’s why we offer a range of benefits to ensure we hire and retain great people.

To hear what our people have to say about working at Wayss, go to https://vimeo.com/334095504/488eb4fc30.

Benefits we offer:

  • Salary range of $72,690 to $75,966 (plus super)
  • Plus generous tax benefits through salary packaging
  • Plus mobile phone for business and personal use
  • 5 weeks annual leave, plus 17.5% leave loading and generous personal leave entitlements
  • Inclusive workplace with complimentary health and well-being programs
  • Access to discounts on electrical goods and motor vehicles

To find out more about the role, please call, Elma, Coordinator Women's Services (Dandenong) on 9791 6111.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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