We are searching for an innovative and agile leader who can manage change and help implement our exciting new future for Ruah. If you are an energetic person who is willing to drive a collaborative approach to leadership to improve the outcome of some of the most vulnerable people in our community, then this role is for you. 

The General Manager plays a pivotal role in developing and sustaining Ruah’s Family Domestic Violence and Housing and Homelessness portfolios. The ideal candidate will work collaboratively with service leads to drive our mission and values.

Overview

RUAH is undertaking significant change across our service delivery areas of Family and Domestic Violence and Housing and Homelessness.

Through our Model of Care, we have designed our services to ensure that our work is more focussed on engagement with our clients. We have created a structure that delivers sustainable outcomes through a streamlined and empowered model of accountability. This position is a newly created role as part of this implementation. 

Role specifics

This new General Manager position is a key senior management role responsible for demonstrating business excellence in the effective delivery of services to clients through our Model of Care.

This is a permanent full time position based in the Perth Metro area with a requirement to visit different Ruah office locations.

As General Manager you will deliver leadership across a team of professional health care and community delivery staff. You will also advocate on behalf of clients served by your team within senior and executive management decision making forums. In this regard, you will play a significant role in shaping the strategic focus of the organisation.

Your role as General Manager requires high level coaching and mentoring of your direct reports to ensure agreed outcomes and performance indicators are achieved within the resources available.

To be successful in this role you will be expected to apply your personal drive, professional experience and exemplary conduct to resolving complex problems that impact on both short term success and long term performance achievement for your team.

What we offer

In 2020, Ruah was recognised as a Best Workplace by the Voice Project. This prestigious award recognises workplaces who have excellent management practices and a highly engaged workforce. In our 2020 all staff survey our employees reported exceptional levels of engagement and satisfaction.

We recognise our people as our biggest asset and we are creating a workplace where ‘Everyone is welcome, everyone belongs.’ We embrace diversity in all its forms, have received Rainbow Tick accreditation and have a strong and engaged Reconciliation Action Plan. 

At Ruah we work flexibly. Our business and our clients drive us and so where you work each day will change, this can be in one of our offices, in your home, on the road or elsewhere. We are responsive, agile, and flexible, and that is what we need our people to be. 

We offer a competitive salary, five weeks annual leave and the chance to be a key leader for a values based, innovative not for profit organisation. In addition, we offer an Employee Assistance Program for you and your immediate family members.

You can also access a leadership program focusing on professional development and the opportunity to apply new learnings to a Ruah context.

What we are looking for?

The General Manager is critical in leading:

• Ruah’s Mission and Values
• Services Leadership and Management
• Profile and Participation
• People Coordination
• Stakeholder Engagement
• Financial Management and Reporting
• Quality and Risk Management

Specialist experience and selection criteria

We are seeking an expert in the field of Family and Domestic Violence & Housing and Homelessness to achieve operational goals. This includes relevant experience to support strategic direction in these areas. The ideal candidate will understand intersecting socio-economic and current issues relating to FDV and H&H in Australia and internationally. Training in the FDV/H&H space will be highly regarded. This role would suit a candidate with extensive work experience in FDV and H&H.

1. Extensive experience in managing a diverse portfolio of services, programs and projects within a strong best practice/ continuous quality improvement framework.
2. Strong ability to analyse data and information, identify risk, opportunities and issues for the organisation, with an ability to respond accordingly to address these, to achieve its goals and objectives.
3. Highly developed interpersonal skills, including strong skills in negotiation and consultation.
4. Experience in developing and maintaining collaborative partnerships and stakeholder relationships.
5. Exceptional written and verbal communication skills with ability to influence at the highest level. Confident public speaking and presentation style.
6. Financial and business skills and acumen with extensive experience in the preparation of budgets, business plans and funding submissions.

This position is re-advertised - previous applicants will be considered and need not reapply.

For further information or a confidential discussion about the position please contact:

Mark Slattery,
Chief Operating Officer
[email protected] using the subject line: General Manager Family Domestic Violence & Housing and Homelessness enquiry via EthicalJobs.

We are building a workplace where difference is embraced and encouraged - and to do this, we need people on our team who are representative of the clients we work with, who are passionate about change and courageous enough to stand up for what is right.

Everyone is welcome. Everyone belongs.

A position description is attached.