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Domestic and Family Violence Specialist Worker

Nepean Blue Mountains WDVCAS
  • Hours: 35 hours per week
  • Award/Rate of Pay: SCHADS AWARD Level: 4
  • Accountabilities: Manager, NBMWDVCAS
  • Position summary: The Domestic and Family Violence (DFV) Specialist Worker undertakes key tasks at the direction of the NBMWDVCAS Manager


The work of the DFV Specialist Worker includes, but is not limited to, the following duties:

  • Accepting electronic referrals from the CRP and non-electronic referrals direct from government agencies and non-government services
  • Contacting clients referred to the NBMWDVCAS in a timely manner, conducting a threat assessment to ascertain their current risk status and undertaking safety planning to address a client’s immediate safety needs
  • Liaising with the SAM Coordinator to ensure all clients assessed as ‘at serious threat’ are placed on the agenda for the next SAM when necessary
  • Providing relevant information and making warm referrals to a range of service providers to assist clients with their ongoing needs
  • Liaising with clients in relation to Safety Action Plans developed at SAMs and/or support provided, or arranged, by the NBMWDVCASs
  • Engaging in community development activities
  • Attending court on AVO list days and other days as required to provide information, assistance and court advocacy for NBMDVCAS clients as directed by the NBMWDVCAS Manager
  • Developing and maintaining strong working relationships with key NBMWDVCAS partners including the NSW Police Force, Local Courts, legal representatives and referral agencies, in order to facilitate client access to those agencies and services;
  • Complying with the SAM Manual and the Domestic Violence Information Sharing Protocol
  • Fulfilling reporting requirements for the WDVCAP database and the CRP in line with the WDVCAP Service Agreement, the WDVCAP Policy and Procedure Manual and SAM Manual
  • Assisting the SAM Coordinator to develop and administer policies, systems and processes for the effective operation of the NBMWDVCAS and SAMs

Essential Selection Criteria:

  • Tertiary qualifications in relevant field such as Social Work/Social Science/Counselling/Case Management
  • A minimum of 1-year experience in a similar role (i.e. working with women in domestic/family violence specialist service/role)
  • Personal and professional commitment to working within Blacktown Women’s and Girls Health Centre’s mission, values and feminist framework
  • Strong understanding of domestic and family violence, its complexities and consequences (formal training in this area would be highly regarded)
  • Sound knowledge and understanding of the criminal justice response to domestic and family violence including AVO applications and criminal prosecutions and related legal matters such as family law, care and protection, migration and victim’s compensation issues
  • Ability to work with the local community to promote awareness of domestic and family violence and NWBMWDVCAS services
  • Excellent communication skills, particularly in negotiation, advocacy and conflict resolution
  • Demonstrated ability to engage effectively with clients in crisis and provide appropriate, trauma-informed support
  • Excellent organisational and administrative skills; and
  • Computer skills and experience in record keeping and documentation skills with strong attention to detail and the ability to multi-task
  • Ability to provide clearance of an NSW Working With Children check (or willingness to obtain)
  • Ability to successfully complete the criminal background check (or willingness to obtain)
  • Current Driver’s Lisence
  • Ability to deliver services in accordance with the WDVCAP best practice model of service delivery outlined in the WDVCAP Service Agreement, Women's Domestic Violence Court Advocacy Program Policy and Procedure Manual 2020-2024, the SAM Manual and operational documents

Blacktown Women and Girls Health Centre considers being a woman a genuine occupational qualification for this position under Section 31 of the Anti-Discrimination Act.

Still looking for more information?

If you have any questions or would like to talk a bit more about this job before applying, please feel free to call NBMWDVCAS Manager, Angie Gehle on 0404 854 975 or email, [email protected] using the subject line: Domestic and Family Violence Specialist Worker enquiry via EthicalJobs.

To submit your application please click 'Apply Now' by the closing date.

How to apply

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