• Remuneration SCHCADS Level 5, dependent on qualifications and experience + superannuation
• 5 Weeks Annual Leave
• Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging

About us

Youth Support + Advocacy Service (YSAS) is one of Australia’s largest and most comprehensive, youth specific community service organisation that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

YSAS is a Child Safe organisation. We actively promote the safety and wellbeing of young people, and are committed to protecting young people from harm or abuse who come into contact with and/or access our service.

At YSAS we are committed to people of a diversity of backgrounds and identities being included, represented, and having the opportunity to participate equally in the life of our organisation and the communities in which we provide our services. We strive to create the conditions where people feel safe, enfranchised and valued. We value lived-living experience wisdom, insight, and knowledge.

About the Position

This position works out of the Youth Support Service (YSS) program in the North West metropolitan region of Melbourne. The successful candidate will provide timely support for young people by addressing their criminogenic risk – this includes the presence of anti-social peers, AOD misuse, family dysfunction, school disengagement, cultural disconnection and the lack of pro-social connections.

Support will be provided on an outreach basis using intensive case-management principles.

Key Selection Criteria

1. Understanding of and experience in utilising case-management principles to engage young people at risk of entering the criminal justice system, especially those who have had recent contact with Victoria Police
2. Skills in engaging and working with young people and families- this includes advocacy, street-based outreach and group work
3. Organisational and forward-thinking ability to regularly track client outcomes and progress
4. Demonstrating an understanding of the needs, issues and sensitivities of people from diverse backgrounds including First Nations, LGBTQIA+ and culturally and linguistically diverse communities
5. Understanding of adolescent development and specific circumstances which impact young people’s ability to engage with service
6. Demonstrated ability to work collaboratively with stakeholders, particularly the Children’s Courts, family services, mental health providers, schools and other community support services

What our young people request from our workers:

Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:

“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”

Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.

For full details of the position and more about YSAS benefits please visit our employment website https://ysas.org.au/employment

Why work with us?

• YSAS has a true commitment to flexible working, ensuring that individual, team and client needs are met
• YSAS offers additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors leave, a generous Parental Leave Scheme and the ability to purchase additional leave
• Access to learning and development opportunities
• Employee Assistance Program (EAP)

For full details of the position, please view the POSITION DESCRIPTION below.

Please note:

1. As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check
2. You must have Australian work rights to apply for this position

Further Enquiries

For a confidential discussion about the position, please contact Navin Dhillon, Regional Manager CP NW, on 04•• ••• 193 regarding the Youth Worker (Outreach) position, Recruitment Ref. Number: 038_2026

• YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community
• YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation