• Remuneration SCHCADS level 6 dependent on qualifications and experience + superannuation
• 5 Weeks Annual Leave
• Up to $15,900 for living expenses + up to $2,600 towards meals and entertainment can be tax-free through NFP Salary Packaging

About us

Youth Support + Advocacy Service (YSAS) is one of Australia’s largest and most comprehensive, youth specific community service organisation that enables young people experiencing serious disadvantage to access the resources and support they require to lead healthy and fulfilling lives.

YSAS is a Child Safe organisation. We actively promote the safety and wellbeing of young people, and are committed to protecting young people from harm or abuse who come into contact with and/or access our service.

At YSAS we are committed to people of a diversity of backgrounds and identities being included, represented, and having the opportunity to participate equally in the life of our organisation and the communities in which we provide our services. We strive to create the conditions where people feel safe, enfranchised and valued. We value lived-living experience wisdom, insight, and knowledge.

About the position

The Restoring Families Practitioner is responsible for complex care coordination of children, young people and their families from diverse communities who are often subject to entrenched disadvantage, and who have had contact the Child Protection and Justice systems. The impacts of this disadvantage and adverse outcomes include higher incidences of family violence, offending behaviour, contact with child protection, and other harmful experiences, as well as sustained contact with the service system. The Restoring Families program offers an opportunity to divert these families from avoidable use of tertiary services by intervening earlier and providing holistic support that addresses the risk factors that increase the likelihood of future contact with the system. Utilising evidence informed interventions the Restoring Families Practitioner. delivers intensive, evidence informed‑ support to children, young people, and families experiencing multiple and complex needs.

Key Selection Criteria

1. Demonstrated experience and expertise in working effectively with young people and Families experiencing multiple and complex health and psychosocial problems.
2. Demonstrated experience and expertise in delivering family inclusive care and support to young people and their families, particularly those from culturally and linguistically diverse (CALD) backgrounds.
3. Demonstrated knowledge and understanding of adolescent development and ability to practice a range of interventions including complex youth assessments, case work / case management approaches, care planning and review, advocacy, crisis intervention and collaborative outreach-based service delivery.
4. Demonstrated networking and stakeholder management skills, and the ability to work collaboratively with partners and external agencies [e.g. government, NFP, and other sector funders and leaders].
5. Demonstrated ability to contribute to a positive workplace culture.

What our young people request from our workers:

Young people across YSAS have spoken out and given feedback about the qualities that best describe a good YSAS worker:

“A good worker takes the time to understand your interests and doesn’t treat everyone the same.” “Young people believe that a good YSAS worker is empathetic and good at actively listening in a non-judgmental way, is relatable, down-to-earth and able to build trust and rapport in a consistent manner”. “It takes time to trust someone, but it’s worth it when you know they’ve got your back”. Young people have also raised that genuine human connection is an important quality, “being authentically human”, while having a holistic, flexible, and adaptable approach that considers the entire context of a young person’s life and their intersectionalities. “It’s about making sure workers don’t just tick boxes but genuinely want to see us thrive”

Regardless of where they are based or what position a worker has, everything we do at YSAS is about young people and their families.

For full details of the position, please view the POSITION DESCRIPTION below.

Why work with us?

• YSAS has a true commitment to flexible working, ensuring that individual, team and client needs are met
• YSAS offers additional leave entitlements such as gender affirmation, ceremonial leave for Aboriginal and Torres Strait Islanders, fertility leave, blood donors leave, a generous Parental Leave Scheme and the ability to purchase additional leave.
• Access to learning and development opportunities
• Employee Assistance Program (EAP)

Please Note

As part of our Employment screening process you will be required to undertake a National Criminal History check and have a current Working with Children Check.

You must have Australian work rights to apply for this position.

Further Enquiries

For a confidential discussion about the position, please contact Meagan Mathieson, Regional Manager NW AOD Services on 0448009939 regarding the Restoring Families Practitioner position, Recruitment Ref. Number – 045_2026.

• YSAS is an equal opportunity employer, and we welcome applications from all sectors of the community.
• YSAS has a zero tolerance for child abuse and is committed to the provision of a child-safe organisation.