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Home Support Officer - Aged & Carer Services

Uniting (Victoria and Tasmania) Limited

  • Full Time Position- 76 hours per fortnight
  • Assess and arrange supports for vulnerable people in the community
  • Leading Community Services Organisation
  • Salary packaging, and competitive sector remuneration
  • Free Parking- close to worksite
  • Compassionate, professional and supportive team environment
  • Employee Assistance Program

About the opportunity

Exciting opportunity to be involved in establishing a home support service with Uniting. This role manages incoming enquires and referrals for clients seeking home support services such as allied health, nursing, personal care, domestic assistance, home maintenance and home modification. The role involves assessing client’s needs and arranging appropriate services to help older people to remain living at home.

You can view the full position description here

About you

We are looking for a person who can demonstrate:

  • You have well developed customer service skills and knowledge of Aged Care services. 
  • Strong telephone-based communication skills and computer skills are essential.
  • Ideally you have a relevant certificate IV qualification in Aged Care or demonstrate equivalent expertise or work experience within Aged Care or community services.
  • Alignment with Uniting’s values
  • Strong customer service focus and work ethic
  • Ability to develop rapport with clients from diverse backgrounds
  • Excellent communication and active listening skills
  • Confidence and experience in using a Client Information System
  • Proficient in using MS Office: Word, Excel and PowerPoint
  • Excellent organisational and time management skills as well as great attention to detail

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice.

Visit us: www.vt.uniting.org

How to Apply

If this sounds like you, find out more or apply today. Please upload the following as part of your application:

Please include:

  • Cover Letter - 1 page outlining your suitability according to the position description whilst also addressing the core selection criteria
  • Current Resume - no more than 3 pages

Get in touch

If this sounds like you and you wish to find out more about this role you can:

Contact Heather L’Huillier or Kosta Milonakos for a confidential discussion on 1300 277 478.

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and Working With Children Check (in Victoria) and/or Working With Vulnerable People Check (in Tasmania) prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

We seek to work in solidarity with Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the traditional owners and custodians of this land. We celebrate diversity and value the lived experience of people of every ethnicity, faith, age, disability, culture, language, gender identity, sex and sexual orientation. We welcome lesbian, gay, bisexual, transgender, gender diverse and non-binary, intersex and queer (LGBTIQ+) people at our services. We pledge to provide inclusive and non-discriminatory services.

How to apply

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