What is the Women’s Legal Service SA?

The Women’s Legal Service (SA) is a community legal centre that provides free legal assistance and support services to vulnerable women and their families throughout South Australia. The main offices are located in Adelaide and Christies Beach; however Women’s Legal Service (SA) provides services to more than 13 locations across the metropolitan, rural, regional and remote South Australia.

The Family Advocate is responsible for providing intensive case management to women and facilitating their contact and engagement with as many non-legal services needed to foster her protection and well-being. The Family Advocate will also ensure that these services are targeted to create a holistic systems response.

Other roles of the Family Advocate also include:

1. reducing service gaps for non-legal support through collaborations with Courts, other agencies, departments and services;
2. identifying appropriate service referrals;
3. streamlining client information sharing; and
4. maintaining an up-to-date resource collection.

The Family Advocate will act as a liaison for the woman between families, staff, the community and other services that fit their needs.

The Family Advocate:

1. Follows referral protocols, case management guidelines and information sharing agreement(s).
2. Provides intensive case management for women with complex needs by identifying services tailored and targeted to their individual experience.
3. Ensures non-legal needs are identified correctly.
4. Provides a range of referrals to appropriate partnered organisations who will deliver ongoing non-legal assistance.
5. With consent, shares client information with services who are engaged with the client to deliver appropriate services.
6. Monitors the process of outsourced services with partnered organisations to ensure client’s needs are being met.
7. Advocates on the client’s behalf for eligibility and referral to appropriate services.
8. Establishes and maintains links between the Support Services Program and other agencies that ensures an efficient and responsive referral network and an up- to-date resource collection.
9. Participates in client data collection and in the meeting of prescribed funding guidelines, standards and other targets as will be determined by the Director of Community Services and CEO.
10. Ensure that confidential client records, statistics and reports are maintained
11. Submit regular reports to the Director of Community Services.
12. The Family Advocate is required to provide outreach services Statewide.

If this role resonates with you, hit "Apply Now"!

Aboriginal and Torres Strait Islander applicants are encouraged to apply