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Client Services Officer

Women’s Legal Service WA
  • Contract, Part Time
  • Perth CBD Inner and Western Suburbs Perth
  • $67,903 - $70,979 pro-rata per annum

Women’s Legal Service WA is a not-for-profit community legal centre funded to provide free legal services for women in Western Australia. We work to redress inequalities in the legal system that adversely and disproportionately affect vulnerable women by providing quality information and expert assistance in family law, child protection and compensation for criminal injuries matters. We focus on victims and survivors of family and domestic violence.

The WLSWA (Women’s Legal Service WA) leadership comprise a Chief Executive Officer, Principal Legal Officer, and Head of Operations. The Client Service Officer reports to the Principal Legal Officer and Head of Operations. The Client Services Officer provides administrative support to all staff at the WLSWA including reception duties.

This flexible, part-time, position is the first point of contact for clients and other service providers contacting the WLSWA. Women contacting WLSWA are often distressed and many of our clients are victims of family and domestic violence or mental health consumers. As such, the successful applicant will have high level communications skills and the ability to assist clients in a non-judgmental and compassionate manner. The Client Services Officer is required to provide comprehensive and effective legal referral information to women. It is essential the Client Services Officer works well within a small team and under minimal supervision.

If you have any questions about the role please call our service on 9272 8800 and ask for Dominique Hansen or, in her absence, for our Principal Legal Officer, Stephanie Monck.

A position description is attached.

How to apply

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