• Audrey Rainsford – Carlton (VIC)
• Full Time Basis
• Competitive pay rate: $37.99/hr - $48.81/hr plus superannuation
• Salary package to increase your take-home pay
• Full Time - Rotating roster (includes varying weekday shifts from 8:30am-7pm)
• Fully on‑site role with a collaborative, in‑office team
• Based at our Audrey Rainsford Building in Carlton (VIC)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania

Wintringham’s Supportive Housing Project – the Audrey Rainsford Building is comprised of beautifully finished apartments centrally located in Carlton. The Supportive Housing multi-disciplinary team consists of Coordinators, Case Workers, Recreation staff and Tenancy staff, who are in place to support a staged approach to independent living and enhance the community engagement of its residents.

Your new role

An exciting opportunity exists to be an integral part of a dynamic project at Wintringham. The HHS - Supportive Housing Case Worker position is suitable for candidates with experience in Intensive Case Management or skills in AOD Mental Health, Family Violence or Homelessness. This role will manage a caseload of residents at Audrey Rainsford, helping them identify their strengths, as well as their support needs while developing individualised case plans. The position will work collaboratively with residents to create a meaningful life, assisting them to develop self-management skills with the aim of supporting them to live independently and get involved in community engagement.

The Case worker role is Full Time, working across a rotating roster from Monday to Friday, including varying weekday shifts from 8:30am-7pm.

Your responsibilities and duties will also include the below:

• Working with residents by linking and referring them into clinical services as well as social and recreational activities.
• Utilising your knowledge of harm reduction and brief intervention, trauma informed practice, conflict resolution, MARAM and Housing First principals to manage a case load of clients.
• Ensuring residents obtain access to Commonwealth Home Support Program (CHSP), Home Care Packages and NDIS services by providing referrals and case management services.
• Responding to resident feedback and complaints in line with Wintringham policy and procedures.
• Utilising relationships within sectors to assist access into other services and systems.
• Working collaboratively with the other support workers and teams to ensure a collaborative team culture is maintained.

We are looking for candidates with the following:

• A qualification in Social Work, Welfare, Community Services or equivalent.
• Experience in a support worker role in Intensive Case Management with specific training and/or experience in: AOD Mental Health and Family Violence or Homelessness services.
• An understanding of the Housing and Homelessness Service sector My Aged Care, NDIS and other relevant service systems.
• Proven commitment to excellence, accountability and innovation in best practice service delivery in the fields of homelessness and housing support.
• Well-developed communications skills and the ability to with engage people from varying backgrounds.
• First Aid Certificate.

This sounds great! How do I apply?

For more information about this role, a copy of the Position Description can be downloaded below.

Please address your responses to the key selection criteria (located in the position description) in your cover letter.

Applications can be directed to Lauren Finnegan and submitted via our website.

Please upload your documents in PDF Format.

Applications close on the advertised closing date at 11 AM.

We may close applications earlier due to an earlier review timeline.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected] using the subject line: Supportive Housing Case Manager enquiry via EthicalJobs.

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 before commencing employment and must provide evidence.

A position description is attached.