Seeking an Application Support & Business Intelligence Manager

Head Office – North Melbourne

Full Time Basis

• Join a rapidly growing not-for-profit organisation with a commitment to social justice
• Competitive salary & access to NFP salary packaging
• Lead a dedicated team in a hands-on and strategic role
• Save on memberships at a wide network of gyms
• Hybrid work arrangement (North Melbourne office & work from home)

About us

Wintringham is a specialised non-religious not-for-profit welfare organisation. We are committed to providing older people who are at risk or have experienced homelessness with a range of high-quality care, housing and services. We employ more than 1,000 staff across Victoria and Tasmania

Our Head Office provides the strategic direction and support services for Wintringham’s residential, housing and community care services.

Your new role

We are searching for an enthusiastic and experienced IT leader who knows how make real impact. If you're driven by purpose and eager to shape the future of our application services and reporting capabilities, this is your moment to shine! Join our dynamic IT team and play a pivotal role in transforming how technology supports our mission.

You’ll be supported by an inspiring Head of IT and a collaborative team. Together, we’ll help you hit the ground running and thrive in your new role.

We need you to

• Champion our strategic IT goals by managing and enhancing our suite of Enterprise Applications.
• Ensure system reliability and resilience through proactive upgrades, maintenance, and disaster recovery planning.
• Stay ahead of the curve by applying best practices and emerging trends to continuously improve our IT environment.
• Empower decision-making by managing our business intelligence and reporting tools — including Data Warehouse, Power BI, and embedded application reports.
• Safeguard our systems with robust application security and auditing practices.
• Collaborate with other to deliver exciting new application projects already in motion.

What you will bring

• Proven experience in a similar role, or in Vendor Support/Consulting.
• A natural problem-solver with the ability to think on your feet.
• Excellent communication skills — both written and verbal.
• Strong technical know-how across:
• Microsoft-based Enterprise Applications
• SQL Server, Reporting Services, and versatile reporting tools
• Application Security
• A hunger to learn and adapt to new technologies.
• Confidence in engaging with staff at all levels of the organisation.

What’s in it for you?

We are committed to offering an enjoyable, safe, and flexible workplace that provides a work-life balance. When you are working with Wintringham, you will have access to the following benefits:

• Access to exclusive not-for-profit salary packaging: salary package your personal expenses up to the amount of $15,900.
• Flexible working arrangements: Our systems are accessible remotely, utilising Teams for collaboration, so working from home and flexible hours can be discussed with your manager.
• Continuous development: we believe in giving our staff the skills they need and have an internal training program for all staff. We offer many growth opportunities and have a strong internal recruitment program.
• Free access to wellbeing services + great discounts to retailers: when you are employed at Wintringham, you will have access to our staff wellbeing portal, exclusive discounts from leading retailers and our Employee Assistance Program

This sounds great! How do I apply?

For more information about this exciting role, you can view copy of the Position Description via our website.

Applications can be addressed to Harry Tsockallos and submitted via our website. We also require you include a cover letter outlining your suitability to the role. Applications without a cover letter will not be considered.

Please upload your documents in PDF Format.

Applications close on on the closing date at 5pm.

We are committed to providing an inclusive workplace that embraces diversity of backgrounds and differences, our Inclusion Statement may be accessed here. We encourage applications from First Nations people, people living with disability, LGBTIQA+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected] using the subject line: Application Support & Business Intelligence Manager enquiry via EthicalJobs.

Successful applicants may be required to undergo a NDIS Worker Screening Check and Police Records check. Refusal to provide your information to both parties will prevent Wintringham from being able to continue with your application.

Applicants who have lived in a country other than Australia for a period longer than 12 months in the last 10 years may be required to undergo an International Police Check.

Successful candidates will be required to comply with the Wintringham Health and Immunisation policy including having one dose of a COVID-19 vaccine as well as the 2025 Influenza Immunisation before commencing employment, and must provide evidence.