• Join a nationally recognised and growing provider of mental health and disability services
• Permanent full time opportunity with access to ongoing training and development
• Excellent employee benefits including salary packaging and leave loading

Are you looking for a rewarding career that aims to help others access support and achieve their goals? As a Support Coordinator, you will work directly with NDIS participants to develop plans to support them to live a fulfilling and meaningful life in the community and achieve the goals set out in their NDIS plan. This involves coordinating a variety of services for participants, facilitating effective working relationships and communications with the carers, family, external services and other key stakeholders to help provide the most well-rounded support available for participants.

The Support Coordinator will ensure that Support Coordination services are delivered at consistently high standards of quality that meet and exceed both internal and external benchmarks and standards. In line with industry standards, it is expected that Support Coordinators attribute at least 80% of their time to providing funded supports.

The Support Coordinator forms part of the broader regional CDS team and works in close collaboration with this and other CDS teams across Wellways, as well as a wide range of other internal and external stakeholders, including the CDS Rostering Team, CDS Claims Staff, Quality and Service Development Team, regional colleagues, Local Area Coordinators, mainstream services and more.

Key responsibilities include, but are not limited to:

• Working with a designated caseload to implement participant NDIS plans
• Ensuring that all operational and administrative requirements are completed including regular reporting and records maintenance
• Engaging participants in developing professional and trusting relationships
• Promoting the participants' right to choice and control by enabling them to have direct input in how their services are delivered within their identified plan
• Engaging stakeholders to undertake services as per participants' requests
• Maintaining productive working relationships with stakeholders to ensure participant needs are met throughout the life of the plan

**The option exists for this opportunity to be converted to a part time (4 days per week) position for the right candidate. Pro rata salary will apply**

If you share our passion of helping others, we look forward to hearing from you!

Employee benefits

• Access to ongoing training, professional development and regular supervision
• Salary packaging up to $15,899 enables you to spend a portion of your salary before it is taxed to pay for things like rent, mortgage repayments, car leasing or dining out
• Receive 17.5% leave loading every time you take a holiday

What do you need?

• Minimum Certificate IV in Mental Health or Disability or Certificate 4 in Aboriginal and/or Torres Strait Islander Health Care (Practice)
• Excellent interpersonal and communication skills
• Current valid Driver's License
• The right to work in Australia, Working with Children Check, National Police Records Check and NDIS Worker Screening check
• NDIS Worker Orientation Module Certificate
• Evidence of COVID booster vaccination or valid medical exemption

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the look-out for like-minded people who would like to be a part of this.

For a confidential discussion about the role, please contact Georgia Meagher, NDIS Senior Support Coordinator on 03 7020 6748 or Chloe Freestone, Senior Support Coordinator on 03 8873 2540

We encourage early applications as successful applicants may be contacted prior to closing date

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.