About Wellways

Wellways Australia exists to help all Australians lead active, fulfilling and inclusive lives in their community. We achieve this by supporting and working with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to ensure people have access to the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to apply. Even if you only meet some of the criteria, we'd love to hear from you.

If you'd like to know more about our reconciliation commitment, click here Reconciliation | Wellways

About this opportunity

This opportunity offers flexible working options, with your choice to be based from any Wellways location in Australia!

The Australian NewAccess model is licensed by Beyond Blue and is an adaptation of the United Kingdom's (UK) Improving Access to Psychological Therapies (IAPT) available under the National Health Service (NHS).

NewAccess Coaches are recruited from 'everyday' people in the community and commence an intensive six weeks of training in Low Intensity Cognitive Behavioural Therapy (LiCBT) delivered by an LiCBT training provider.

Reporting to the Director of Services, the NewAccess Practice Lead role will work with Coaches and Team Leaders across all Wellways NewAccess programs to:

• Ensure fidelity to the NewAccess model of service
• In collaboration with the training and supervision provider, build Coach capability and a standard of best practice across all Wellways NewAccess programs
• Analyse data to identify trends and forecast demand
• Provide quality assurance and oversight of reports

To be successful in this role, you will possess the following:

• Experience leading a team, preferably across geographical regions
• Ability to relate well to stakeholders, community members and staff
• Demonstrated experience working sensitivity with Indigenous and Culturally and Linguistically Diverse (CALD) individuals and communities
• Strong understanding of LiCBT and experience working within the NewAccess Service Guide
• Highly developed reporting and quality assurance skills
• Satisfactory Police Check (no older than 12 months)
• NSW (Paid Worker) Working with Children Check, prior to commencement
• Evidence of working rights within Australia such as a passport, birth certificate or VISA
• NDIS Orientation Module
• Evidence of full COVID vaccination, including booster, or a valid medical exemption

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

• Join a brand new and supportive team
• Salary packaging up to $15,899 per annum
• An Employee Assistance Program which aims to support and empower employees and their loved ones

For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways

How to Apply

For a confidential discussion about the role, we encourage you to contact: Lachlan Atyeo, Regional Manager, at or 0409 917 262

Please note that candidates may be screened and interviewed prior to the closing date of this advertisement.

The health and safety of Wellways participants and employees is our highest priority and all Wellways roles are covered by directives that require mandatory COVID vaccinations. Successful applicants will be required to provide evidence of COVID-19 vaccination or valid medical exemption prior to commencement.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment. ​