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Bilingual Carer Coach

Wellways Australia

Bilingual Carer Coach | Carer Gateway Service

Wellways Australia is the first point of contact for all Australian Government Carer Gateway funded services in South West Sydney and across Queensland, aiming to help carers access practical information and advice and connect with services in their local area. Carer supports and services will be delivered using a network of local Carer Gateway regional service providers Carers and those who provide a caring role to someone in their life who has a disability, mental health issue, chronic health condition, terminal illness or are frail aged. Carer Gateway services will be available to all carers from 6 April 2020.

Facilitated coaching is a one-to-one service that is carer led and directed. The coaching service aims to support carers to increase their individual agency, empowering them to find practical, small steps towards self-identified goals. The achievement of taking small steps, one after another, builds momentum, agency and hope. It involves the carer engaging with a coach to assist them to acquire skills and resilience to help them sustain their caring role.

The service duration of facilitated coaching is between one (1) and six (6) sessions and can be conducted face to face, over the phone or over online channels. Over the course of the coaching sessions, the trained Carer Gateway coach will work with the carer to identify their personal goal(s) and to create, implement and maintain an action plan for working towards these goal(s).

Coaching is a practical, non-therapeutic service that is not designed as a crisis intervention. It is not counselling. Coaches do not use diagnostic tools or therapeutic interventions. The coaching sessions are conversations about change; what change might look like and how a carer might take steps towards making change.

Key Responsibilities:

Reporting to the Carer Coaching and In-person Peer Support Co-ordinator, the Carer Gateway Coach will be responsible for:

  • Facilitating the program in accordance with training and the Facilitated Coaching Service Guidelines
  • Facilitate one-one-one coaching to carers, to achieve the program's required KPI's
  • Creating an environment Carers will find welcoming, real and empowering
  • Ensure relationships with Carers are positive and are built on Wellways values
  • Engaging professionally and positively with key external and internal stakeholders
  • Community engagement/ networking and establishing referral pathways
  • To work autonomously while also being a supportive and flexible team member

Benefits & Culture

Wellways supports an inclusive approach in both the workplace and community where everyone can imagine and achieve their goals to their fullest potential. This is your opportunity to join a nationally recognised organisation with over 2,000 staff members across 93 sites where you can gain access to ongoing support and opportunity for career development.

  • Join a brand new and supportive team
  • Onsite formal clinical supervision
  • Salary packaging up to $15,899 per annum
  • An Employee Assistance Program which aims to support and empower employees and their loved ones

For a full list of our staff benefits, visit https://www.wellways.org/careers-wellways.

Pre-employment requirements

  • Diploma
  • Appropriate IT skills
  • Evidence of working rights within Australia such as a passport or birth certificate
  • A current valid Driver's License
  • National Police Records Check (less than 12 months old)
  • Working with Children Check (Current or willing to obtain prior to employment)
  • NDIS Worker Orientation Module Certificate: click here
  • NDIS Worker Screening Check

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply.

Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

How to apply

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