We Care Connect is a volunteer-powered charity that rehomes donated children’s essentials to disadvantaged families in the Central Coast & Hunter.

Role Overview

You have the energy, commitment, physical ability, organisational and people skills to ensure our Central Coast program works effectively. The program depends on the work, passion and commitment of volunteers, but we need a co-ordinator to ensure capacity and continuity in our program operations.

This role will suit someone with lots of experience with community programs, someone who likes to roll up their sleeves and get involved, a quick learner who likes to be busy, a problem-solver with an eye for detail, and the people skills to nurture and support our amazing volunteers.

The two parts of the role - the day-to-day program coordination and the volunteer coordination - cover two broad areas that can have competing objectives.

1. The day-to-day coordination covers the program delivery ensuring its consistency, efficiency and safety.
2. At the same time, we strive to maintain We Care Connect as an excellent place to volunteer where people are valued, the work is meaningful and a good balance between working hard and having fun. This can be challenging with a large number of volunteers across a range of tenures, skills and motivation.

The warehouse is busy and occasionally chaotic, with many activities at the same time: caseworkers collecting orders, deliveries arriving, volunteer inductions, donations being sorted, checked and cleaned, shelves being stocked and orders packed.

Key Responsibilities

• Lead the organisation of the warehouse, ensuring items are in excellent condition, can be fully assembled, are collected and/or delivered within agreed timescales, ensuring orders are prepared for delivery and the delivery service is maximised.
• To coordinate warehouse volunteer tasks and workload
• To recruit, train, induct and supervise warehouse volunteers and to ensure sufficient volunteer cover is in place.
• To Coordinate the van logistics, drivers, servicing and maintenance
• Ensure that the warehouse is a safe working environment, complying with Health and Safety legislation

WHAT WE’RE LOOKING FOR

Essential criteria:

• Commitment to the mission and values of We Care Connect
• Excellent organisational and time management skills – thorough with attention to detail
• A team player with excellent interpersonal skills and a friendly disposition
• High level written communication skills and ability to write policies and procedures
• Proactive, independent and motivated – a self-starter
• A multi-tasker who can work well under pressure, to deadlines, and meet shifting priorities
• Demonstrated relationship management skills with volunteers, donors and caseworkers
• Proficient in using a range of Microsoft Office packages, Microsoft Teams, and client/volunteer CRM databases, and in handling office equipment – computers, printers, modems etc

Desirable:

• Degree or equivalent professional qualifications
• Experience in a relevant social welfare field.
• Experience working for a not-for-profit organisation
• Physical ability and willingness to climb ladders, load/unload van, move tubs and boxes
• Driver’s License

We welcome your questions. Please email us [email protected] using the subject line: Operations Coordinator - Wyong enquiry via EthicalJobs, and if you would like to talk about the position, send us your phone number and we will call you. We look forward to hearing from you.