Thank you for your interest in joining William Campbell Foundation in the full time position of Family Support Services Team Leader.

When asked what William Campbell Foundation does well, our staff say:

“WCF always listen to children and young people and make decisions with their best interests at heart”

“We embrace change that benefits the lives of children, young people, families and carers”

“We have a great chaplaincy program and dedicated caseworkers”

“WCF provides flexibility for staff needs and is family oriented”

“I have always felt valued, supported and welcomed”

*2019 Continuous Improvement Staff Survey

William Campbell Foundation is proud to be a dynamic and supportive agency, offering:

• Generous remuneration with salary sacrifice options, reducing taxable income
• Collaborative and committed Management and Staff
• Free confidential counselling services through an Employee Assistance Program
• Resources and Supports to help you achieve great outcomes for the people we work with.
• An opportunity to be the difference for children, young people, families and individuals
• Regular and ongoing training and upskilling to assist you in personal development

Essential Criteria

• You will have a minimum Diploma or Degree in a relevant field and a minimum of 5 years’ experience in working with children, young people and families.
• You will have experience working in the Disability Sector and a working knowledge of the National Disability Insurance Scheme (NDIS).
• You will be a strong, committed and collaborative leader who is courageous and assertive when making decisions and problem solving.
• You will have a continual desire to learn new approaches in building a responsive, high performing and productive team and the ability to work at an exciting pace.
• You will possess a high level of attention to detail with superior skills in time management and organisation, and a proactive approach to self-development and growth.
• You must be a calm and confident communicator, able to adapt information to a diverse audience.
• You will be keen to build and nurture relationships with both internal and external stakeholders.
• You will consistently promote and develop positive culture, advocating WCF’s Vision and Values and support staff in doing the same.
• You will engage critical thinking to formulate and assist in the development of policy and procedure, and will assist with the operational management of the program budget and finances in line with current processes.

At William Campbell Foundation, we take pride in our respectful and diverse workplace culture, which supports and creates opportunities for Aboriginal and Torres Strait Islander people for the benefit of children, young people, individuals and families. We value the unique skills, experience and knowledge that Aboriginal and Torres Strait Islander people contribute to the workplace, and encourage Aboriginal and Torres Strait Islander people to apply for roles within our organisation.

We are committed to being an equal opportunity employer. All applicants who meet the criteria will receive equal consideration for employment, without regard to race, age, gender, marital status, sexuality, religion, disability, age, or political opinions.

Program and Position Overview

William Campbell Foundation (WCF) is a not for profit Christian organisation that provides a range of services, including permanency support programs for children and young people. Additionally, WCF delivers therapeutic services to children, young people, individuals and families. WCF is committed to child safe practices and permanency outcomes for children and young people to provide a positive, safe and healing experience that addresses trauma, attachment, self-regulation, culture and community needs.

Our Family Support Service offers individualised supports to meet the specific needs of children, young people and their families. Our service provides:

• Family Time and Supervised Transport – Opportunities for families to have positive contact, supporting relationship building and permanency for children and young people.
• Supervision and Support – Where unexpected events result in placement supports being required, or to support children and young people during placement breakdown.
• NDIS Supports – Support for children and young people with an existing self-managed NDIS plan, including mentoring, improving daily living, community and social access and participation.
• Education Supports – Providing education opportunities for children and young people who are suspended or unable to attend school for periods of time.
• Mentoring – To support children and young people with Social and Living skills
• Family Preservation – Working with families where there is an imminent risk of children and young people entering care, to identify and build on strengths to keep families together.

WCF is aiming to become an accredited NDIS Provider within the next 6 months and the successful applicant in this position will be critical to this exciting new venture.

Key Position Responsibilities

• Ensuring all of our services are delivered in alignment with a trauma-informed, person-centred approach within the scope of the program and NDIS Plans.
• Work collaboratively with WCF Casework and Clinical Staff, Department of Communities and Justice (DCJ), NDIS Providers as well as other stakeholders to identify and support outcomes for Children and Young People.
• Provide Leadership through a strong understanding and knowledge of NDIS processes, to ensure the provision of services to children and young people in line with their NDIS plan is purposeful and demonstrated.
• Manage the workflow and allocation of tasks within the Family Support Services Program, leading a team of permanent and casual staff in the implementation and delivery of therapeutic and disability services using a trauma-informed, strengths-based and culturally appropriate approach.
• Provide committed and effective Leadership which includes analytical, strategic and reflective thinking and the ability to function collaboratively as part of a multidisciplinary Leadership team.
• Possess highly adaptable communication skills and the ability to address difficult issues in an appropriate and respectful manner, maintaining effective working relationships with all WCF staff.
• Support the delivery of collaborative supports, with respect to the culture and context of each individual child or young person’s circumstances, inclusive of family and community.
• Assist in the collection of data to support the ongoing development of the program and be actively involved in continuous improvement and quality assurance processes.
• Ensure all required paperwork is consistent, comprehensive and meets the required program standards.
• Identify skill gaps in the Family Support Services team and support education pathways to promote an increase in ability - including training, mentoring and supervision.