About the Role

As a Support Mentor at Waverley Social Enterprises, you will be responsible for providing quality and ongoing training and support services to our Supported Team Members who have been placed into employment through our organisation at our Hallam location.

You will use your excellent communication and interpersonal skills to understand and address the Supported Team Member needs and challenges, and to help them achieve their employment goals. You will also coordinate and deliver training and support services that enhance their skills and performance and monitor and evaluate their outcomes and impact.

You will play a pivotal role in enhancing the lives of individuals with disabilities by providing tailored training and workplace supports. Your contributions will directly impact the quality of life and professional development of our diverse participant workforce.

Key responsibilities of the role will include:

• Developing and implementing an Individual Employment Plan in collaboration with Supported Team Members, Care Communities, and other stakeholders
• Developing and maintaining effective relationships with Supported Team Members, Care Communities, and other stakeholders to ensure clear and regular communication and feedback.
• Identifying and addressing any barriers or challenges that may affect the Supported Team Members retention and performance in their employment, such as skills gaps, personal issues, or workplace conflicts.
• Coordinating and delivering on the job training and support services that meet the Supported Team Members and organisations needs and goals, such as mentoring, coaching, or referrals to other agencies or programs.
• Monitoring and evaluating the outcomes and impact of the training and support services and providing reports and recommendations for improvement.
• Supporting the promotion and awareness of the organisation’s services and benefits to the community and potential clients.

The ideal candidate:

• Certificate IV in Disability Studies or similar education/ experience.
• Empathy, patience, and a genuine commitment to promoting a supportive work environment.
• Strong interpersonal and communication skills and the ability to relate respectfully to all staff and clients
• An understanding of Supported Employment and the supported Wage System (advantageous)
• Working With Children's check (or willing to obtain).
• NDIS Clearance check (or willing to obtain).
• The ability to work with and support participants with varying and challenging behaviours and complex needs, effectively adapting training methods and supports.

About us

Waverley Social Enterprises is embarking on an exciting transformation driven by the vision to offer our unique environment to more people living with disabilities, and to be a recognised leader in the disability supported employment services sector.

We are a NDIS Provider that currently supports over 330 people living with disabilities across our 2 sites, Notting Hill, and Hallam. We provide supported employment opportunities in packaging, assembly, warehouse, gardening, catering, and a large & devoted client base who share our vision and purpose.

We strive to provide innovative, inclusive, and meaningful employment for people living with a disability in a supported work environment, underpinned by offering significant positive social impact and outcomes from the employment and training our participants (Supported Team Member’s) are provided by our passionate staff.

Our company values are important to us and are the core basis of our culture: Recognition, Easy to do business with, Service, Positivity, Excellence, Collaboration & Trust.

What we can offer:

Waverley Social Enterprises offers a working environment where staff team building is encouraged, building a sense of community, collective contribution to the growth of Waverley’s dedication towards making a positive impact. Importantly making work fun! all underpinned by recognition and inclusivity of individuals.

Remuneration is competitive within the disability sector; this includes salary packaging as an optional benefit.

Please reach out to [email protected] using the subject line: Support Mentor enquiry via EthicalJobs should you have any queries.