This full-time role requires emotional intelligence, authenticity, and a strong understanding of individual client needs.

The participants will be primarily located in regional towns / suburbs on the north side of Brisbane.

Essential Worker Attributes

• Be calm, emotionally regulated, and patient
• Communicate in a direct, honest, and non-patronising manner
• Avoid “business voice” or scripted interactions
• Be comfortable providing reminders and gentle prompts
• Be respectful of trust-building timelines
• Maintain good personal hygiene
• Be non-religious or able to keep personal beliefs private and non-judgemental
• Experience supporting adults with complex mental health conditions is essential.

Duties will vary according to the participant's support plan but may include:

• Assisting people to perform important daily activities
• Facilitating daily personal hygiene and dressing tasks
• Performing home-based tasks such as food preparation and housework
• Undertaking tasks outside the home such as shopping
• Ensuring varied programs of social activities
• Providing emotional support and friendship
• Incorporate Child Safe Standards in their practice when working with children and young people
• Report any real or potential risks of harm to a participant, including child and young people

Skills / Experience

• Preferred minimum twelve months relevant experience
• Experience supporting people with disability
• Use of equipment related to personal and work safety
• Supported participants in hygiene practices

Qualifications

• First Aid Certificate
• Drivers License
• Reliable and comprehensively insured vehicle
• New Worker NDIS Induction Module
• A formal certificate may not be required if the individual has relevant experience and skills – recommended qualifications Certificate III in Individual Support, Mental Health, Aged Care, Community Services, Disability Work or similar.

Key Considerations

This role is not suitable for workers who:

• Prefer high staff rotation
• Use overly formal or scripted communication
• Are uncomfortable with mental health complexity
• Are unable to work flexibly around changing schedules

Annualised Salary: $70,000 - $80,000 plus access to additional loading for overtime, weekend, public holidays