Have a passion for donor engagement that your friends find quirky?

Keen to inspire others with best practice donor management principles and build on the success of existing donor acquisition campaigns.

This role is responsible for the delivery of donor engagement across Variety NSW/ACT with specific focus on the Hair with Heart Program and Individual Giving campaigns.

The Donor Engagement Manager will be responsible for stewarding existing donors and acquiring new community fundraisers to ensure they are connected to the cause. This position reports into the fundraising team but collaborates extensively with marketing

The role will also support the Manager – Fundraising and Business Development implement a growth strategy aimed at acquiring, connecting, and upgrading existing donors and fundraisers, building VNSW individual giving and community fundraising campaign revenue.

At Variety – the Children’s Charity NSW/ACT we believe that all kids deserve a fair go. Because all children deserve the same opportunities in life. All children should be able to follow their dreams and be the best they can be. No matter what life throws at them. No matter what their ability. Each year, thousands of children who are sick, disadvantaged or have special needs, get support from Variety when they need it most. Our supporters provide the foundation which allows us to deliver grants, programs, scholarships and kids experiences to ensure no child slips through the gaps.

You will be responsible for:

• Progress donor communications and build out onboarding program for donors, including P2P, regular giving and major donors
• Develop plans for new and existing individual giving campaigns, including EOFY and Christmas
• Initiate regular analysis and reporting to monitor and evaluate performance, ensuring Donor Engagement and Individual Giving strategies are continuously improving and aligned with industry best practice
• Implementation of fundraising plans across individual giving and Hair with Heart campaigns
• Collaborate with the Marketing & Communications team on donor engagement projects, including website, digital ads
• Work with the peer-to-peer platform to ensure fundraising campaigns are optimised and continually progressing
• Champion CRM internally and work to ensure adoption and usage is optimised
• Manage external agencies and internal resources to deliver appeal campaigns throughout the year, including campaign reporting
• Technical skills in peer to peer fundraising platforms
• Champion adoption of CRM across organisation, including improvements and innovations

Ideally you will have:

• Experience with nurturing and developing major donor relationships
• Develop and build donor journeys that retain and engage supporters
• Capacity to build relationships and community engagement to grow revenue
• Keep up-to-date and accurate records in relation to activities, ensuring the integrity and accuracy of the database
• High level of computer literacy (knowledge of funraisin, Raisers Edge, and Office 365 would be an advantage).
• A strong work ethic, trustworthy and reliable.
• Passion for storytelling and an understanding of the power of words to influence.
• Ability to plan, prioritise and organise work to deliver outstanding service to internal contact.
• Tertiary degree in a relevant discipline and/or relevant equivalent work experience
• Highly motivated, with a willingness to cover all nature of tasks and do whatever needs doing.
• Innovative, flexible and adaptable with an ability to thrive under pressure and enjoy new challenges.
• Compassionate attitude and understanding of the needs of people in crisis.
• Strong interest in how to benefit Australian children who are sick, disadvantaged or living with special needs.
• Working with Children Check

For enquiries email Peter at [email protected], using the subject line: Donor Engagement Manager enquiry via EthicalJobs.