UNITEDWORKERS’ UNION

The United Workers Union is seeking a highly motivated Administrative Support Officer based in Glebe, NSW.

We are seeking candidates who are available for an immediate start.

ABOUT UNITED WORKERS’ UNION

United Workers’ Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communities by winning significant and long-lasting gains.

The Union is driving change by growing union membership, developing leadership amongst our members, encouraging active member participation in the union, building and enforcing standards in our sectors, and campaigning both politically and in the community.

As a union with a proudly diverse membership, we are committed to equity and inclusion; and continuing to build a union that is truly representative of the workers we cover. We encourage applications from people of Aboriginal and Torres Strait Islander backgrounds, people from diverse cultural and linguistic backgrounds, LGBTQIA+ people and women.

KEY RESPONSiBILITIES

This role provides administrative support for the State office, Portfolios, Directors, industry and specialist teams to ensure that the office works effectively and efficiently.

This role is required to undertake core administrative work and will be a detail-oriented team player with great service delivery skills.

DUTIES

The duties of this position are as follows:

• Answer and direct incoming calls from members and the public.
• Reception duties include meeting and greeting visitors, receiving and distributing parcels, coordinating incoming and outgoing mail, assisting visitors signing in and out, monitoring general office email inbox, booking couriers and taxis when requested and other reception duties as directed.
• Assist with preparation for meetings and training including booking rooms, setting up meeting rooms and Zoom/Teams meetings, technology and organising catering.
• Assist with planning for Union events, training, meetings and conferences including booking off-site and onsite training facilities, transport, ordering, catering and other event logistics.
• Maintain and distribute merchandise with strict record keeping.
• General finance data entry and end of month reconciliation.
• Shows initiative and problem-solving capabilities.
• Manage the staff common rooms, which includes, but is not limited to, milk deliveries, running and unstacking dishwashers and managing fridges, ordering office cleaning, and kitchen supplies as required.
• Keep utility areas and all meeting rooms tidy and replenish stationery and paper supply in photocopiers.
• Support organising staff by completing photocopying tasks, scanning, data entry, typing, formatting, and collating documents including spread sheets and word processing.
• Support other administrative roles when large volumes of admin and office support requests come in.
• Support the Admin Travel Team with booking Flights, Accommodation and Hire Cars through our travel platform and other duties as directed.
• Other Administration tasks as requested.

KEY SELECTION CRITERIA

The skills required for this position are:

• Advanced telephone etiquette and face to face service.
• Excellent communication and customer service skills.
• Positive work attitude and time management.
• Proactive nature with initiative and drive for success.
• Experience with Outlook, Word, PowerPoint and Excel.
• Excellent verbal and written communication skills.
• A commitment to the United Workers Union’s values.

RENUMERATION

Full-time office-based role working standard business hours.

Other entitlements include:

• 4 weeks annual leave
• An RDO per month
• 16% Superannuation
• 25 % Annual Leave Loading
• Hours 9am to 5pm - Office is operational from 8am to 5pm

HOW TO APPLY

Please submit your resume, together with a cover letter addressing the selection criteria to Catherine Coghlan, Deputy Director (People, Culture and Change) by clicking 'Apply Now'.

For further information about the role, please email [email protected] using the subject line: Administrative Support Officer enquiry via EthicalJobs.