• Full-time permanent role
• Pitt Street, Sydney CBD
• Hybrid (3 days in office, 2 days WFH)

At Uniting, we’re here to make a real difference. We exist to inspire people, enliven communities, and confront injustice—and that extends to how we use technology to support the communities we serve.

We’re looking for a Software Asset Manager to take ownership of our software asset ecosystem, bringing rigour, insight, and commercial acumen to how we manage, optimise, and govern software across the organisation.

This is a critical role where your work will directly reduce risk, strengthen vendor accountability, and unlock meaningful cost savings—while enabling our teams to deliver better outcomes for the people who rely on us.

About the Role

As our Software Asset Manager, you’ll lead the end-to-end management of software assets across Uniting. From procurement through to retirement, you’ll ensure compliance, optimise licensing, and align with financial, procurement, and security frameworks.

You’ll sit within the Portfolio and Vendor Management team in IT, working closely with stakeholders across the organisation and with key external vendors.

What You’ll Be Responsible For

Software Asset Lifecycle Management

• Build and maintain a comprehensive software asset register across on-premise, cloud, and SaaS environments
• Manage the full lifecycle: request, procurement, deployment, usage, renewal, and retirement
• Ensure accurate tracking of entitlements, usage, and compliance

Licence Compliance & Risk Management

• Ensure compliance with software licence agreements and vendor terms
• Lead and support vendor audits (e.g., Microsoft, Oracle, Adobe, SAP)
• Identify and remediate compliance risks
• Partner with Cyber Security to align software compliance with security posture

Cost Optimisation & Financial Governance

• Identify opportunities for licence optimisation, consolidation, and rationalisation
• Deliver measurable cost savings through proactive licence management
• Support Finance with forecasting, cost allocation, and reporting inputs
• Provide clear reporting on software spend, utilisation, and savings

Vendor & Contract Management

• Ensure all software procurement aligns with standards and policies
• Interpret contracts, licence metrics, and renewal terms
• Support commercial negotiations with data-driven insights
• Ensure appropriate approvals, contracts, and purchase orders are in place

Stakeholder Engagement

• Collaborate with IT, Finance, Procurement, Security, and business teams
• Advise project teams on licensing implications during design and delivery
• Build awareness of SAM principles and compliance responsibilities

Tools, Reporting & Continuous Improvement

• Own and uplift SAM tools and processes (e.g., ServiceNow SAM, Snow, Flexera)
• Develop dashboards and reporting for executive and audit purposes
• Contribute to policies, standards, and governance frameworks
• Drive maturity in line with ITIL and ISO 19770

About You

You’re a commercially minded SAM professional who knows how to balance compliance, cost, and stakeholder needs. You’re equally comfortable in the detail and influencing at a senior level.

You’ll bring:

• Proven experience (5+ years) in Software Asset Management within a medium-to-large enterprise
• Strong understanding of licensing models (Microsoft, SaaS, cloud, subscription)
• Experience managing vendor audits and compliance activities
• Advanced analytical capability with the ability to interpret complex licensing data
• Confidence working across procurement, finance and governance frameworks
• Excellent stakeholder engagement and communication skills

Qualifications:

• Bachelor’s degree in IT, Business, Accounting or Commerce
• Software Asset Management certification
• ITIL v3 or v4 certification

Highly regarded:

• Experience in healthcare, government or regulated environments
• Familiarity with SAM tools such as ServiceNow, Snow or Flexera
• Knowledge of ISO 19770 or similar frameworks

Why Join Uniting?

This is more than a technical role—it’s an opportunity to help shape how a large, purpose-driven organisation uses technology responsibly and effectively.

You’ll be part of a team that:

• Values collaboration, integrity, and continuous improvement
• Encourages you to challenge the status quo and drive better outcomes
• More money in your pocket — access up to $18,550 in tax-free salary packaging as part of our NFP benefits.
• Wellbeing that goes beyond work — access Fitness Passport and prioritise your health your way
• Everyday savings — enjoy exclusive discounts through our U Rewards program.
• More time when you need it — purchase additional leave to create space for what matters most.
• Grow your career with purpose — ongoing professional development and learning opportunities 

How to apply 

Please send your CV and Cover letter via the job advertisement platform, as this ensures accurate tracking of your application. 

Direct applications cannot be accepted.

For more information, and a copy of the position description, please contact Louise Massie at [email protected] using the subject line: Software Asset Manager enquiry via EthicalJobs.

Who is Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services , and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities, and confront injustice.   

Uniting is a Child Safe Organisation committed to promoting the safety, well-being, and inclusion of children and young people.  

Empowered by diversity   

At Uniting, inclusion isn’t just something we value – it’s how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.