• Salary: $81,905.00 - $90,402.00
• Job Type: Full-Time Maximum Term (FM)
• Location: Nambour QLD

About Youturn 

The individuals, families and communities we support are at the heart of everything we do at Youturn. We listen deeply – honouring every voice, story, culture and choice – through our core values of Integrity, Respect and Inclusion. We have a strong commitment to reflection and responsibility and are always curious and adapting through our Learning value. At Youturn, we believe in the importance of caring today for a better tomorrow, represented in our value of Stewardship.

Youturn is a community-based not-for-profit charity providing social, community, and health services across Australia. With more than 35 years of experience, we are a trusted provider supporting individuals and communities through life’s toughest moments, empowering people of all ages to live safe, connected, and meaningful lives. With compassion and equity at our core, we support people in the areas of housing, community and family support, mental health, and support for those bereaved or impacted by suicide.

You can find out more at youturn.org.au.

Job Description

At Youturn, every story matters. We are a purpose‑led organisation committed to creating safe, inclusive and supportive communities and we’re looking for someone who shares that commitment.

This isn’t just an Executive Assistant role. It’s an opportunity to become a trusted partner supporting our Chief Operating Officer to deliver meaningful impact across communities. If you thrive in dynamic environments, love bringing order to complexity, and take pride in enabling others to do their best work, we’d love to hear from you.

Why this role matters

In this role, you’ll be at the centre of operational leadership; helping shape how priorities move forward, decisions are actioned, and people stay connected.

Your ability to anticipate needs, manage competing demands and support seamless coordination will directly contribute to the effectiveness of our leadership team and, ultimately, the communities we serve.

What you’ll be doing

Supporting leadership success

• Be a trusted right‑hand to the COO, managing schedules, priorities and daily rhythms
• Proactively coordinate workflows, commitments and follow‑ups across a complex portfolio
• Anticipate needs and create space for strategic focus

Driving communication and organisation

• Manage correspondence, reports, presentations and briefing materials with precision and care
• Ensure smooth communication flows across teams, leaders and stakeholders
• Bring clarity, structure and professionalism to all documentation

Enabling effective governance

• Coordinate meetings, agendas, papers and action tracking
• Keep priorities visible and ensure accountability through clear follow‑through
• Maintain strong records to support operational transparency

Building trusted relationships

• Act as a key coordination point for internal and external stakeholders
• Navigate sensitive matters with discretion, professionalism and sound judgement
• Strengthen collaboration across a diverse and purpose‑driven organisation

Supporting projects and continuous improvement

• Assist with operational initiatives, events and key projects
• Identify opportunities to improve systems, coordination and ways of working
• Contribute to a culture of adaptability, learning and excellence

Desired Skills and Experience

What you’ll bring

We’re looking for more than experience, we’re looking for capability, mindset and values alignment.

Your skills & experience

• Proven experience supporting senior leaders in a fast‑paced, complex environment
• Relevant qualification in Business Administration, Executive Support or related discipline (desirable)
• Exceptional organisational skills; you stay calm, focused and in control
• Strong written and verbal communication with high attention to detail
• Confidence managing competing priorities and shifting demands
• Advanced Microsoft Office and administrative systems capability
• Experience in not-for-profit, community services or purpose-led organisations desirable

Your personal qualities

• You’re proactive, solutions‑focused and one step ahead
• You build trust quickly and communicate with clarity and care
• You handle confidential matters with professionalism and sound judgement
• You bring adaptability, resilience and a positive, can‑do approach

Our values guide everything we do

At Youturn, we place people at the centre of every decision. We are:

• Inclusive – creating spaces where diversity and lived experience are valued
• Respectful – honouring dignity, autonomy and safety
• Accountable – acting with integrity and transparency
• Curious – learning and evolving to improve outcomes
• Purpose‑driven – committed to stronger communities for today and the future

If these values resonate with you, you’ll feel right at home here.

What you can expect

• A meaningful role where your work has real impact
• A collaborative, values‑driven team environment
• Exposure to senior leadership and organisational priorities
• A 3‑month fixed term opportunity with potential to extend or become permanent for the right person

Ready to make a difference?

If you’re an experienced Executive Assistant who thrives on enabling others and wants to contribute to meaningful, community‑focused outcomes, we encourage you to apply.

Ready to apply?

To submit your application, please click 'Apply Now' by the closing date.

Send us your resume and cover letter.

Learn more about us at www.youturn.org.au

Youturn is an equal opportunity employer. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience, and people from diverse backgrounds.