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Health Educator - NSW

The Water Well Project

The Water Well Project is looking for a candidate from an AHPRA accredited healthcare professional background who demonstrates the organisation’s values and is proactive and passionate about improving the health outcomes and wellbeing of migrant, refugee and asylum seeker communities.

You will support a team of volunteers & other stakeholders to improve the health literacy of these communities to facilitate better access to healthcare services & optimal health outcomes.

Key Responsibilities

  • Work closely with the National Health Education Manager, other Health Educators, the Project Coordinator, and volunteer healthcare professionals to plan and implement The Water Well Project’s health education sessions to multicultural communities in NSW. This will include facilitating face-to-face (and some online) sessions in the greater Sydney area.
  • Support our volunteer healthcare professionals to facilitate interactive health education sessions. This includes:
    • Reaching out to healthcare networks to recruit new volunteers
    • Participating in volunteer induction events
    • Mentoring new volunteers
    • Providing ongoing support, training and upskiling of volunteers including supporting volunteer wellbeing and engagement
  • Develop and oversee a NSW Volunteer Support Team to facilitate the smooth running of The Water Well Project’s health education service in NSW including:
    • Organising volunteer induction events, with support from the National Volunteer Engagement Team
    • Working with the Education Manager and Resources Team to ensure up-to-date evidence-based resources (topic guides and resource boxes) are available to session facilitators.
  • Develop and strengthen relationships with community partner organisations (migrant, refugee and asylum seeker support organisations) to facilitate access to migrant, refugee and asylum seeker community groups, including new groups.
  • Liaise with community representatives to design health education sessions that are tailored to each community group’s needs.
  • Evaluate each session facilitated, and write case studies from time to time, to provide feedback on program delivery and trends in participating communities.
  • Collate feedback and generate reports as required by committees and other stakeholders.
  • Lead working groups and short/medium-term projects as they arise.
  • Perform ad hoc reporting and administrative duties as required.
  • Increase awareness about the work of The Water Well Project within the community sector.
  • Represent The Water Well Project to external organisations as required, including attendance at events from time to time.


The role reports to the National Health Education Manager.

Key Selection Criteria

  • Qualifications in an AHPRA accredited healthcare discipline (medicine, nursing, paramedicine, pharmacy, physiotherapy, psychology).
  • Excellent communication and presentation skills.
  • Previous experience in conducting training and/or facilitation an advantage.
  • Previous experience leading groups including volunteers an advantage.
  • Proven track record in health promotion communications (written and verbal).
  • Understanding of the Australian healthcare system and its resources.
  • Ability to work independently, as well as alongside volunteer healthcare professionals, other Health Educators and staff.
  • Strong relationship management, problem solving and analytical skills.
  • Ability to multi-task and deliver high quality work within tight time periods.
  • Ability to work/communicate with a diverse range of people from government agencies to CALD communities.
  • Willingness and ability to travel across Greater Sydney to facilitate health education sessions.

Renumeration and Conditions

  • 15.2 hours per week (0.4 FTE) with the potential to grow to a 0.6FTE role in 2024.
  • There may be occasions where after hours work (including on weekends) is required.
  • Maximum term position ending 31 August 2025.
  • Most of the work will be undertaken from your own workstation at home. Just as in an office, your workstation must be set up in a way that is safe, comfortable and easy to use.
  • The successful candidate will need to provide current proof of a valid Working With Children Check (or State equivalent), current AHPRA accreditation, and personal professional indemnity insurance.

Remuneration is determined through a role comparison of peer market data and an employee’s current skill set. Remuneration will be comparable to similar positions within the not-for-profit sector, and dependent on the successful applicant’s prior experience. Years of experience, qualifications, demonstration of our values and ongoing performance will determine the applicable salary.

Our Organisation

The Water Well Project is a not-for-profit organisation with a mission to promote the good health and wellbeing of communities from migrant, refugee and asylum seeker backgrounds by improving their health literacy. Our vision is that all migrant, refugee and asylum seeker communities achieve equitable access to healthcare.

The Water Well Project works closely with partner organisations already working with people from migrant, refugee and asylum seeker backgrounds to develop culturally sensitive and interactive health education sessions. Since its inception in 2011, The Water Well Project has facilitated over 1470 sessions across Victoria, New South Wales and Tasmania in 40 different languages. Our 300 volunteers are healthcare professionals (doctors, nurses, midwives, and allied health) who donate their knowledge and time to facilitate health education sessions outside their hours of paid professional work.

Our Values

  • Collaboration
  • Compassion
  • Respectfulness of diversity
  • Integrity
  • Accountability

How to apply

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