• Join a Child Protection team as a primary case manager for families in the Families Together contract for Western Sydney – Parramatta and The Hills district
• Increase your take-home pay with Salary Packaging
• Join a supportive, values-driven leadership team making a genuine local impact

Our client SAGE Community Services is seeking multiple experienced and collaborative Case Managers to join a new Families Together team and support high-quality, client-centred service delivery across Western Sydney.

About the Opportunity…

This is an exciting opportunity for an experienced community services case manager to join their team in a pivotal child protection role. Reporting to the Team Leader, these roles will provide casework support to a case load, including children at risk of significant harm from 0-17 years.

The role oversees primary case management, assessment, referrals, compliance, intake, case work, safety and risk management in a client facing child protection environment. You’ll also contribute to organisational growth, sustainability, and networking with internal and external stakeholders.

The details…

• There are 5 vacancies being advertised
• Full Time (35hpw) or Part Time (21hpw) hours
• SCHADS Award Level 5 (dependant on experience)
• Based in Wentworthville however regular travel for home visits required and for other work across the district as needed

About the organisation…

SAGE Community Services is a not-for-profit, non-government organisation based in Pendle Hill and Wentworthville, Western Sydney.

They support children, women and families to be safe, nurturing, empowered and connected to their communities. SAGE primarily works across the Parramatta, Hills District and Cumberland local government areas, with specific programs providing services across Sydney’s South West and North West Metropolitan areas.

Their name says it all. They Support, Advocate, Grow and Empower people to build safer, stronger and more connected communities.

Their vision is a world where people thrive in their homes and communities, and everything they do is guided by their values of Compassion, Respect, Empowerment, Partnership, Inclusion, Integrity and Excellence.
SAGE Community Services proudly acknowledges the Dharug people as the Traditional Custodians of the land on which they work and pays respect to Elders past, present and emerging.

If this is the kind of organisation you'd be proud to lead, we'd love to hear from you.

What you’ll need to succeed…

This role will suit an experienced and collaborative community services case manager with child protection, and problem-solving skills, ideally within complex DCJ-funded family support or domestic and family violence programs. The successful candidate will bring a genuine commitment to trauma-informed, culturally safe and inclusive practice, along with a passion for supporting children, families and communities across Western Sydney.

Selection Criteria…

• Tertiary qualification in Social Work, Psychology, Counselling, Social Sciences or a related human services field
• Minimum 2 years’ experience delivering casework or direct support services to children and families experiencing complex needs
• Demonstrated experience working with families affected by trauma, domestic and family violence, child protection concerns, mental health issues, parental drug and alcohol misuse and social disadvantage
• Demonstrated ability to assess and respond to risk and child safety concerns, including mandatory reporting obligations
• A genuine understanding of child protection principles, risk assessment and safety planning, and what it means to keep children at the centre
• Demonstrated ability to work in a culturally safe and responsive way, including with Aboriginal and Torres Strait Islander, CALD and LGBTQIA+ families
• Sound knowledge of child protection legislation, mandatory reporting obligations and information-sharing requirements
• Strong written and verbal communication skills, and the ability to build genuine, trust-based relationships with families and colleagues
• Good organisational skills and the ability to manage a caseload, meet deadlines and maintain accurate records
• Competence in using online case management systems and data reporting tools.
• Ability to work both independently and as an effective team member
• A genuine commitment to ethical practice, confidentiality and ongoing professional development.
• Current NSW or National Driver’s Licence
• Valid Working with Children Check (WWCC)
• Criminal record history check (this is a child-related position)
• Australian Citizenship or Permanent Residency

Why join SAGE?

• Purpose-driven organisation with genuine community impact
• Supportive and values-led team
• Salary packaging benefits available
• Opportunities for professional growth
• Inclusive and collaborative workplace culture

What to do now…

Recruitment of this role is being managed by an external recruitment agency – Aster HR.

There is an Information Package available if you want more information (including the Job Description). You can access that using this link below: https://tinyurl.com/2s28m8uy or call us on (02) 4555 4634 for a confidential discussion.

When you’re ready to apply, please don’t just send us your resume – let us know a little more about you by including a cover letter (either written or video) that tells us how you’re able to meet each of the criteria.

All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.