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Case Manager

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army is one of Australia's largest providers of alcohol and other drug services. We offer a range of services including Harm Reduction and Primary Health Services as well as a range of treatment types (including residential treatment centres, community-based support programs, counselling and withdrawal management services). We work to a modern, evidence based and holistic Model of Care which can be viewed here: https://www.salvationarmy.org.au/scribe/sites/auesalvos/files/need-help/AOD_National_Model_of_Care.pdf

The Salvation Army Sunrise Centre Drug & Alcohol Service provides a structured 12 week residential and day program providing individual weekly counselling, group work, skills development and recreational activities.


The Salvation Army is looking for Alcohol & Other Drug Case Manager, who can Facilitate groups, provide Case Management and basic counselling to support withdrawal and residential rehabilitation programs.

Our rehabilitation and Withdrawal Services are open to both men and women over the age of 18 years wishing to address their substance misuse issues. Responsibilities include:

  • Group planning and facilitation
  • Effective relationships are established with clients that encourage self-determination and participation
  • Ongoing assessment is made of the client's issues, needs and circumstances from initial intake to exit
  • Individual case plans are developed in collaboration with clients and include a range of interventions that address the needs or goals of clients
  • Case plans are implemented with active client participation
  • Clients are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers
  • A variety of groups are facilitated as appropriate e.g. life skills, harm minimization, relapse prevention, anger management, communication, stress management
  • Clients are assisted with medication management including S4 & S 8 prescribed medications and appropriately recorded
  • Progress and outcomes of individual case plans are regularly monitored and reviewed and where needed action is taken to ensure the plan continues to meet client needs or goals


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


This is a permanent full time position, 38 hours per week.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Level 5.


  • Tertiary Qualification in Community Services or Degree Qualification
  • Diploma or Cert IV in Alcohol & other Drugs & Mental Health
  • A current Northern Territory Drivers licence.
  • Demonstrated experience in working with Aboriginal and Torres Strait Islander people.
  • Experience in the Alcohol & Other Drugs and/or mental health sector

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • People with a culturally or linguistically diverse background


Contact Renae Winterton on renae.winterton@salvationarmy.org.au using the subject line: Case Manager enquiry via EthicalJobs.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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