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Associate Case Workers - Cairns

The Salvation Army


We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.


The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

The Salvation Army Australia's Homelessness Stream provides high quality, person centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

Our philosophy is that every person deserves dignity, respect and quality of service and that no one should be without a safe, affordable and secure home. Services are free, voluntary, accredited and delivered by professional and committed staff.

Salvation Army Centennial Lodge Crisis Care Services in Cairns provides crisis accommodation for single men, women and mothers with children


We are currently seeking a values-driven and proactive Associate Case Worker to provide support to community members who are experiencing homelessness or at risk of experiencing homelessness using a person centred case management framework incorporating resilience, trauma informed and strengths based practices. Responsibilities include:

  • Acquire and maintain a good working knowledge of accommodation and support options for homeless people both within TSA Network and external agencies
  • Develop and maintain case plans documentation, records, reports and data collection
  • Work collaboratively and professionally with other agencies


  • As a registered not for profit organisation in addition to your remuneration you will enjoy generous tax-free salary packaging benefits
  • Employee Assistance Program for you and your immediate family members
  • Corporate Private Health Insurance rates
  • Supportive and encouraging organisation


We have several casual positions available.

Salary and conditions of employment are in accordance with Social, Community, Home Care and Disability Services Industry Award 2010, Crisis Accommodation Level 1.


  • Entry level position that would ideally suit a graduate with tertiary qualifications within Community Services, Social Work or similar discipline, or extensive relevant experience with a minimum of Diploma qualifications
  • Desirable that the successful applicants have an understanding of the issues faced by people experiencing or at risk of homelessness, substance use disorders, mental ill health and other disabilities
  • Working with people from culturally and linguistically diverse backgrounds and religions.
  • Working in collaboration with other organisations to develop and tailor programs to meet community members' needs
  • A current QLD Drivers Licence
  • Be able to provide proof of Eligibility to Work in Australia

TSA Social Mission embraces diversity and encourages applications from:

  • Aboriginal and Torres Strait Islander people,
  • people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
  • people with a culturally or linguistically diverse background

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

The Salvation Army is a child safe organisation that is committed to ensuring the wellbeing of children and young people, and protecting them from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all other roles require a mandatory National Police Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration.

How to apply

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