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Operations Manager / Head of Operations

TerraCycle

About us

Our mission is to “Eliminate the Idea of Waste". We’re a global social enterprise working with businesses to adopt a circular supply chain by sourcing recycling solutions for hard-to-recycle waste such as pens, razor blades, toothbrushes, beauty product packaging - even cigarette butts and marine plastics!

We’ve partnered with well-known household brands such as L'Oréal, P&G and Colgate, to transform their collected packaging into new products like outdoor furniture, playgrounds and park benches, diverting materials that would otherwise be incinerated or end up in landfill.

The Role

We're looking for an experienced Operations Manager who can manage relationships with our suppliers in material recycling, logistics, and warehousing and support successful collection and re-purposing or recycling though our TerraCycle programs.

This is a Full Time role, reporting to the General Manager for TerraCycle ANZ.

You will be responsible for:

LOGISTICS & SUPPLY CHAIN

  • Work with our global R&D team to develop innovative recycling solutions for products and packaging to be recycled within ANZ.
  • Build the supply chain including establishing and managing strategic partnerships with manufacturers and processing companies
  • Negotiate processes with third party suppliers including the requirements based on material type from payment per tonne and services rendered.
  • Identify and research the machinery and equipment required for the specific recycling processes (shredders, extruders etc.).
  • Audit the logistics & supply chain processes across ANZ to maintain compliance, reduce costs and improve the quality of services provided

PRODUCT MANAGEMENT

  • Support internal teams to provide accurate product, pricing, and functionality information to be shared with current or prospective clients
  • Identify and engage product manufacturers, including feasibility assessments, pricing negotiation and ongoing relationship management to ensure products are delivered on time and to expectations

FINANCE AND BUSINESS OPERATIONS

  • Support financial management of the business by ensuring end of month payments, reconciliations and reports are accurately completed and in a timely manner by the Operations Associate and external accounting firm
  • Develop standard operating procedures and policies to support day-to-day business operations and processes
  • Oversee supply of office equipment to new and current staff with the support of the Operations Associates
  • Work in partnership with the HR Director to maintain compliance with WHS and safety procedures within the office

About you

You are motivated to use your troubleshooting, organisational, and relationship management skills to source solutions to our waste crisis.

  • Minimum 5 years of experience in an operations or similar capacity
  • Qualifications in project management, supply chain, and/or logistics will be highly regarded.
  • Proven ability to assess and order priorities, juggle multiple tasks, anticipate/plan ahead and project manage in a highly changing environment is a MUST.
  • 1-2 years experience leading or supervising a small team
  • Understanding/experience in waste management/recycling/sustainability industries is preferable, but not mandatory. You will be trained and fully supported.
  • Having experience is important, but the attitude is right up there, too. We want to work with like-minded sunny, personable, yes people who are game for tackling far-fetched ideas and turning them into reality.
  • Ability to travel occasionally interstate and overseas

What we offer

  • Entrepreneurial start up environment with strong growth opportunities
  • Annual incentive bonus program
  • Equity allocation
  • Flexible work hours
  • Summer Fridays, half-day off – compressed working week
  • 2 paid volunteer days off per year
  • 2 working from home days per week
  • Vegan/vegetarian lunch provided at the office
  • Happiness manager-led regular social activities
  • Dog friendly office
  • Casual dress code
  • Mental health sick days
  • Endless recycling options!

To Apply

Submit your CV and a brief cover letter explaining your interest and your relevant experience. You will be asked a number of pre-screening questions.

How to apply

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