The Post Adoption Resource Centre (PARC) provides information, counselling, intermediary services, therapeutic groups and support to people affected by adoption in NSW. The service is available to people who have been adopted, parents, siblings, partners and others who have been separated from family by adoption.

The work is diverse and rewarding and the PARC Team is small, collaborative, effective and supportive. To ensure the smooth operation of our service we require a special person to help the team function effectively.

About this role

As our Service Support Coordinator, you will support the successful running of the PARC service by

• Sensitively responding to enquiries and being first point of contact
• Workshop and event planning across NSW and online
• Utilising the database to promote PARC groups and events
• Building and promoting the PARC library
• Providing general administrative support that builds efficient processes for the work of the Team

Terms: Part time position (15 hours/ week) based in Hurstville NSW.

Why this position?

• The work is diverse and rewarding
• The PARC Team is friendly and supportive
• You will work with a team of highly experienced Counsellors committed to improving the lives of people affected by adoption
• We celebrate the small acts that make a difference within our teams and with our clients
• Genuine work life balance
• Self care is important to us
• Purchase additional leave
• $15,900 tax free salary packaging, meals and entertainment card and discount program available
• Ongoing professional development including regular formal supervision

About you:

You will have experience in a similar position supporting the effective running of a program and

• Ability to provide outstanding service to our clients in a positive, respectful and sensitive way
• Excellent communication skills in all areas
• The ability to balance multiple tasks, manage interruptions and competing priorities effectively
• Advanced skills in Microsoft Office, Excel and Outlook
• Ability to consult and escalate as required, outcomes focused attitude, with the ability to work autonomously and contribute to team outcomes
• The capacity to respond quickly and appropriately to clients
• Experience working in similar role for example service coordination, senior admin, case work assistant
• Knowledge of the impacts of trauma, child and family mental health are a distinct advantage

Interested? Apply online today!

Call Fiona Cameron or Jane Adams on 02 9504 6788 to discuss the role in more detail.

We welcome diversity in all its forms; applications from underrepresented communities are strongly encouraged. We value relationships with our local Aboriginal community and welcome applications from its members.

We see ability not disability, if you identify as a person with a different ability please get in contact.

Successful candidates will be required to clear probity checks including National Criminal History Record Check and Working with Children Check or similar (where relevant to the role).

Click here to view the Service Support Coordinator position description.