• Permanent full-time position based in Hurstville on Bidjigal Country
• $82k - $95.7k + Super + Salary Packaging
• Work in a supportive, values-driven team environment

Our Organisation

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We’re working towards a just society where everyone feels valued, safe and included. As a not‑for‑profit, independent and non‑religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role

As our Career Coach within Carer Gateway, you will support carers to build the confidence, skills and pathways needed to pursue meaningful employment and career opportunities. Through one-on-one coaching and tailored support, you will empower carers to overcome barriers, identify opportunities and take meaningful steps towards employment and greater independence.

Working across phone, online and face-to-face settings, you will manage a caseload, build community partnerships and connect carers with opportunities, services and networks that support their success.

Duties

• Deliver personalised career coaching and support to carers, helping them identify goals and develop practical employment pathways.
• Partner with carers to develop and implement tailored action plans that support employment outcomes, capability building and long-term independence.
• Support carers with career exploration, job readiness, resume development, applications, interview preparation and networking opportunities.
• Build strong relationships with employers, training providers, community organisations and internal stakeholders to create pathways and opportunities for carers.
• Maintain accurate case notes, outcome tracking and program reporting to demonstrate client progress and program impact.
• Work autonomously to effectively manage competing priorities, client needs and program deliverables.

Skills and Experience

We want you to be successful in your new role! This means you’ll have:

• Relevant qualifications in community services, employment services, social work, psychology or a related discipline, or equivalent demonstrated experience.
• Experience supporting clients with complex personal, social or vocational barriers.
• Demonstrated experience in coaching, employment services, case management, community services or a related field.
• Understanding of the experiences and challenges faced by carers, including young carers.
• Strong emotional intelligence, with the ability to navigate challenging conversations with empathy while maintaining professional boundaries.
• Excellent communication and relationship-building skills, with the ability to engage people from diverse backgrounds and life experiences.
• Experience or understanding of working with culturally diverse and Aboriginal & Torres Strait Islander clients.
• Strong organisational and time management skills, with the ability to work autonomously, manage a caseload and balance competing priorities.
• A strengths-based approach and a genuine passion for building the confidence, capability and independence of others.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options - to suit your lifestyle.
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

Interested? Apply online today by submitting your current CV and 1-page cover letter outlining your suitability and interest in the role.

Have a question? Please call Nikki Allwood on 0481 106 064.

This role aligns to the capability requirements of an Individual Contributor. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.

*Internally this role is called a Vocational Coach

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.

Benevolent Society Capability Framework - Individual Contributor

Vocational Coach - Carer Gateway Position Profile