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Administration Officer - Alice Springs

Tangentyere Council

Tangentyere Council Aboriginal Corporation (TCAC) is a community controlled Public Benevolent Institution delivering human services and social enterprise activities for the benefit of Aboriginal people from the Alice Springs Town Camps, Urban Alice Springs and Central Australia.

Tangentyere Council deliver a range of Youth, Families & Community Safety (YFCS) services across Town Camps and Alice Springs, supporting children, young people, families, and communities through the delivery of daytime and after-hours services focussed on recreation, diversion, out of home care, community safety and family support programs.

The Administration Officer will provide high-level administrative and secretarial support to the Divisional Manager and the Senior Leadership Team within the YFCS Division. This role is pivotal in driving divisional efficiency by managing complex administrative workflows, proactively ensuring the follow-up of action items, and assisting leaders with internal and external compliance requirements. Serving as a central coordination point, the Administration Officer supports the Manager and Senior Leaders day-to-day operational needs and facilitates tasking to reach divisional objectives.

The successful candidate will be a highly organised professional with excellent communication skills and a solutions-oriented approach. You will possess a sound understanding of the community services sector and at the direction of the Manager, demonstrate flexibly to support work across various program areas to meet evolving divisional priorities. Proficient in the Microsoft Office 365 Suite, you will maintain high quality records and act as a professional point of contact for stakeholders, ensuring all functions are completed with a high degree of accuracy and discretion.

Aboriginal identified applicants are strongly encouraged to apply.

Responsibilities

  • Manage the Divisional Manager’s calendar, travel, and administrative priorities to ensure maximum daily productivity.
  • Lead all elements of meeting delivery, from agenda preparation and minute-taking to the systematic tracking of action items.
  • Coordinate logistics for divisional training, stakeholder engagements and events.
  • Collate and format high-level reports, briefing papers, and submissions to meet compliance standards and deadlines.
  • Oversee divisional filing, procurement, and financial processing while improving administrative workflows.
  • Assist with achieving quality management objectives across the organisation.
  • Assist with achieving safeguarding objectives across the organisation.
  • Assist with achieving compliance objectives across the organisation.
  • Other reasonable duties as required.

Qualifications and Selection Criteria

Required

  • Demonstrated high-level interpersonal, written, and oral communication skills, with the ability to prepare professional correspondence in plain English and interact with diverse stakeholders.
  • Proven ability to maintain a high standard of professionalism, exercise sound judgment, and strictly uphold confidentiality when handling sensitive information.
  • Proven organisational and time-management skills, including the ability to set priorities, work under pressure to meet deadlines, and perform effectively with minimal supervision.
  • Extensive experience providing administrative support using Microsoft Office Suite (Word, Excel, Outlook) and a demonstrated commitment to using information technology to drive divisional efficiency.
  • Demonstrated experience in the management of meetings, including coordinating logistics, drafting agendas, and producing accurate, high-quality minutes.
  • Demonstrated ability to coordinate logistics for divisional training, stakeholder engagements, and large-scale events, ensuring all professional and operational requirements are met.
  • Experience in managing high level priorities and tracking action items to ensure divisional goals and reporting deadlines across a leadership team.
  • Current NT Drivers Licence, Ochre Card and Current Satisfactory Police Check

Desired

  • Certificate in Office Management, post-secondary qualification, or 5 years administration experience
  • Previous experience in the Northern Territory and/or Central Australian context.
  • An understanding of Aboriginal culture as well as a broad range of contemporary issues affecting Central Australian Aboriginal people.
  • Current First Aid Certificate, or ability and willingness to attain.

Our organisation is committed to child safety. We have zero tolerance of child abuse. Our robust human resources, recruitment and vetting practices are strictly adhered to during the application and interviewing process. Applicants should be aware that we carry out working with children, police records and reference checks to ensure that we are recruiting the right people.

To apply for a position at Tangentyere Council Aboriginal Corporation please click Apply Now to complete the application.

A position description is attached.

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